This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.
The information you provide to us when placing an order is yours. We treat it with great care and respect.
What information do we collect? How do we use it?
When you order, we need to know your name, mailing & credit card billing address, e-mail address, credit card number & expiration date, and phone number. The information collected allows us to process, fulfill and provide you order status information.
How does AustinNatural.com protect customer information?
We are dedicated to protecting your information. Any information used to add items in the shopping cart, place an order, or access your account, is transmitted via a 128 Bit Secure Server (SSL) maintained by Yahoo! The secure server software encrypts any information collected before it is sent to us. Furthermore, all customer data we collect is protected against unauthorized access.
Cookies
"Cookies" are small files stored on your computer's hard drive. They contain NO personally identifying information. They are used to make your shopping experience as pleasent as possible. Most Web browsers automatically accept cookies. To enjoy all the features available on AustinNatural.com, your browser must be set to accept cookies from this site.
Will AustinNatural.com disclose the information it collects to outside parties, associates or affiliates?
NO! AustinNatural.com DOES NOT sell, trade, or rent personal or other information provided when placing an order. Information necessary for delivery of your order is provided to the selected carrier.
Spam
NO SPAM! Your email address is collected when placing an order for the following reasons:
- Provide confirmation of the order
- Provide notification when the order is processed
- Provide package tracking information
- Contact you when there is a problem with the order
- On rare occasions, provide news about a specific product or the types of products you have ordered.
Opt-In Mailing List
If you would like to hear from us more often, you must request inclusion in one of our mailing lists. When you choose to join one of our mailing lists, you agree to accept emails with information or special offers about products available from AustinNatural.com. Don't get excited, we still don't like spam - you will not hear from us just because the season changed or the next 'holiday' is approaching!
Contacting AustinNatural.com
If you have any questions about this privacy statement, the practices of or your interactions with this Web site, please contact us in writing:
Email: CustomerCare@AustinNatural.com
Paper Mail: 335 West High Street - Unit B, Pottstown, PA 19464-6313