CUSTOMER SERVICE: We strive to deliver efficient and immediate customer care to our online buyers. You may e-mail questions, comments, requests and/or problems to Support@Bunn-Store.net

BUNN-O-MATIC Corp. warrants the equipment manufactured by it to be commercially free from defects in material and workmanship existing at the time of manufacture and appearing within one year from the date of installation. In addition:

1.) BUNN warrants electronic circuit and/or control to be commercially free from defects in material and workmanship for three years from the date of installation. 2.) BUNN warrants the compressor on refrigeration equipment to be commercially free from defects in material and workmanship for two years from the date of installation. 3.) BUNN warrants that the grinding burrs on coffee grinding equipment will grind coffee to meet original factory screen sieve analysis fro three years form date of installation or for 30,000 pounds of coffee.

This warranty does not apply to any equipment, component or part that was not manufactured by BUNN or that, in BUNN�s judgment, has been affected by misuse, neglect, alteration, improper installation or operation, improper maintenance or repair, damage or casualty.

THE FOREGOING WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY OTHER WARRANTY, WRITTEN OR ORAL, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF EITHER MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. The agents, dealers or employees of BUNN are not authorized to make modifications to this warranty or to make additional warranties that are binding on BUNN. Accordingly, statements by such individuals, whether oral or written, do not constitute warranties and should not be relied upon.

In no event shall BUNN be liable for any other damage or loss, including, but not limited to, lost sales, loss of use of equipment, claims of Buyer�s costumers, cost of capital, cost of substitute equipment, facilities, or services, or any other special, incidental or consequential damages.

RETURNED GOODS POLICY:

BUNN:

All returns must be authorized in advance.In order for the merchandise to be returned, it must be in the original carton.Customer is responsible for shipping charges both shipping to you, and coming back to the warehouse on returns unless the item is broken or has a defect. No returns will be accepted without expressed written authorization or without a return authorization (RA) number. Returned goods must be shipped to Bunn or specified address by way of prepaid freight and will be credited less 20% restocking charge and in some cases a handling charge . No returns will be accepted after 30 days of original ship date. Please e-mail Support@Bunn-Store.net for all authorization.

KRUPS:

All products are sold without return privileges. No return will be accepted without prior written authorization. Authorized returns are subject to inspection before acceptance and must be in original, undamaged cartons, free of all price marks and must be shipped prepaid. No collect shipments or unauthorized returns will be accepted. Authorized returns are subject to a 15% handling and refurbishing charge.

WARRANTY: KRUPS products carry a consumer warranty (see warranty cards enclosed with product).

SHIPPING AND TAX: We charge 6% tax for deliveries only within NJ.

Shipping and handling is calculated by a combination of the weight of your order and the distance it is shipped. To know what the shipping charges will be for your order, place the desired items in your shopping cart and go to checkout.

We offer the following shipping methods and delivery times:

UPS Ground (5 Business Days)

UPS Next Day Air (Next Business Day)

UPS 2nd Day Air (2 Business Days)

U.S.P.S. Priority Mail (5-7 Business Days)

We usually will fill your order the same day you order. If there is a wait of more than 5 days, we will notify you by EMAIL.

We must charge extra for Hawaii and Alaska.

If orders we�re places on Saturday or Sunday they will only be processed the following Monday.

If the shipping address is APO AP, PSC etc, Yahoo! Does not calculate shipping charges [only handling fee], and the shipping charges will be added later.

APO, FPO, PO BOXES: UPS does not ship to APO, FPO and P.O. Boxes. These orders will be shipped via USPS Priority Mail.

Some shipping�s may be delayed with KRUPS products.

ALL orders are shipped with a tracking number. By placing an order with us, both parties (you and we) agree to use the shipping company's tracking information as the final determinant in assessing whether or not a package was delivered. If we ship a package, and the tracking information shows that it did not arrive to you, it remains our responsibility to get a replacement package to you. If the tracking information shows that it was delivered, then it was delivered

If you inquire about your order, please include your order number. We cannot be responsible for delivery or timing of Priority Mail orders since we have no control or tracking from the Postal Service. We charge you the actual price that you pay for shipping. Shipping charges are calculated for all orders under 150 lbs and added automatically to orders.On orders over 150 lbs we will contact you with exact shipping charges or you may contact us