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Customer Service > My Account Questions about My Account Why Set Up An Account? Setting up an account at our website makes shopping easier. When you’re ready to check out, all you have to do is sign in and our site will save you time by automatically filling in your shipping and billing information. The only thing you have to do is enter your credit card number (we don’t save this information for security purposes). And if you’ve added items to a shopping cart, but aren’t ready to check out, you can save your cart for a future visit. How Do I Set Up An Account? Setting up an account is easy and only takes a couple of minutes. If you’re an experienced Internet shopper, click here to get started. If you’d like to see instructions and an overview of how the set up process works, click here for our How to Set Up an Account page. How Do I Sign In? You can sign in when you’re ready to check out by following a link presented in your shopping cart for Returning Customers. Or you can sign in at any time by clicking the Sign In Now link at the bottom of every web page. What If I Lost My Password? If you’ve lost your password and want to check out right away, we suggest simply clicking the Check Out button on your Shopping Cart page. You’ll have to type your shipping and billing information, but you can be on your way in minutes. If you would rather wait to check out, we’ll also be happy to send you your password via email. Simply follow the link to our Customer Care and Communication page and send a message to our customer service department. We’ll retrieve your password and email it back to you, generally within one business day. How Do I Make Changes To My Account? You make changes to your account by following the Sign In Now link. After entering your Customer ID and Password, you’ll be brought to a page that shows your account information. Simply click Edit Profile to reach the screen that allows you to change your billing and shipping information. How Do I Track An Order? You can track your order directly from our site. Simply follow the link to our Track Your Order page and we’ll show you how. (This link also appears at the bottom of every page on our website.)

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