| Summary of Filtera's customer ratings: Over 54,000 online orders, and counting: Positive: 97.1% Negative: 2.9% It doesn't get much better than that! Quality, Value and Service are not just words... You will be sent a rating request about two weeks after your order - we look forward to hearing from you too. Below is a sampling of ratings with comments from over 54,000 orders that have been placed on-line at this website. Order: 53526 Rating: Excellent Body: Filtera makes excellent a/c filters. Now that I can buy them on-line with a whole $1 shipping - who could ask for more? I recommend this company to anyone who uses filters in their home a/c system. In the past I would visit their location but with $1 shipping - it was delivered directly to my door instead. The filters are top quality and folks are surprised to discover I have 4 cats - the filters are THAT good. Thank you! Order: 53473 Rating: Excellent Body: As always, quick service and delivery, all at a fair price. Thank you. Order: 53257 Rating: Excellent Body: I am very impressed with Filtera Air Conditioning and Furnace Filters. Product I ordered shipped within a day and I received it quickly and well packaged. The pricing is excellent! Order: 53044 Rating: Good Body: Very easy to use website, order came promptly. Order: 52965 Rating: Good Body: Will consider Filtera first when time to re-order. Best price I found on the web. Order: 52873 Rating: Excellent Body: It seems that in the area I live in it is hard to find the size of air filters I need and it becomes a hassle. I made the order one day and in a few more days they were here. Great place to shop. Thanks Order: 52739 Rating: Excellent Body: Excellent experience, got the filter I ask for, no problems! Order: 52521 Rating: Excellent Body: Large selection with enough information to make an informed purchase. Easy to use web site, and very quick delivery. Prices were in line with what I expected, and overall this was a good experience~! I will probably use this site to order my filters next year too! Order: 52172 Rating: Excellent Body: Would definitely buy from this vendor again. No problems at all. Order: 51721 Rating: Excellent Body: Good website, huge inventory, easy to make selections. And, they will go to any reasonable lengths to assure that the customer is well served. My one source for A/C filters. M.D. Baton Rouge Order: 51210 Rating: Excellent Body: I always can count on them to have what I need and have the merchandise sent promply to my home. I love the notification sent out to remind me to change my filter. I am very pleased and will be placing more orders in the future. Order: 50498 Rating: Excellent Body: No problems Order: 50358 Rating: Excellent Body: THis is the least expensive filter I saw on the net. It came really quick too. Order: 50325 Rating: Excellent Body: Arrived faster than committed. Notified by email of shipping . Manufacturer's instructions preprinted on filter were reversed. Excellent value. Order: 50094 Rating: Excellent Body: I haven't used the filters yet but the shipping was much sooner then I expected. I would definetly use this merchant again. Thank you. Order: 49400 Rating: Excellent Body: The site is excellent and delivers good product quickly. This was one of the very few vendors that had the right filter size for my needs. I felt the shopping cart function could use some design changes as the purchase link appeared to be a little hidden in the description. Overall, an excellent experience. I plan to use them again for getting my filters in the future. Order: 49360 Rating: Excellent Body: I found Filera online in my search for the company that made my washable, reusable and wonderful filter that at about 17 years was not performing as well as it had. My search for the original merchant was unsuccessful but Filtera seemed to have a similar product. I telephoned the company and the man with whom I spoke even knew the filter I had been using! The company is out of business. I ordered the EZ2000 on line very easily and it arrived promptly. Because changing filters has not been my responsibility very long I wanted to be sure and certain I installed the new one correctly so I e-mailed the company for reassurance. That response was also prompt. I think the air quality in my house has improved since the installation. I am please with that, and for practical fiscal purposes, with the price. I've been using the disable filters for several months and at the cost of those, this reusable filter will pay for itself by the end of the year. I intent to tell my allergist about Filtera. He may not make recommendations to his parients, but perhaps he will refer them to me. Maybe he will try it himself. Yes, I am pleased! Order: 49197 Rating: Excellent Body: Guess in the most important question isnt one of the above, namely would you use the merchant again: Answer - yes. Order: 49184 Rating: Good Body: Pleased with customer sales & service , they have been very accomodating. Will continue to make future purchase with same. Order: 49011 Rating: Excellent Body: This is the only place I can find the size of filter that fits my A/C. Very fast delivery and great website. I will always purchase from Filtera. Order: 48926 Rating: Good Body: Good product at a good price. Quick delivery. Order: 47973 Rating: Excellent Body: On time, right price. Order: 47951 Rating: Excellent Body: Filtera provided a hard-to-find size filter very easily. I was completely satisfied with this transaction. Order: 47602 Rating: Good Body: A week after my online purchase, I called Filtera to find out when I would receive my order. I was told the items I orderd were out of stock, but could possibly ship in another 3 to 4 days. I needed the filters right away and was offered an alternative product that could ship the same day. I appreciated the offer, which was accepted, and my order was received in 3 working days. While the alternate product was not the same as ordered it was an acceptable alternative. The person I spoke to was pleasent and easy to worlk with. My overall experience was made better because of the excellent Customer Service I received. I will recommend Filtera to my friends and co-workers. Thanks, Order: 47438 Rating: Excellent Body: I trust this merchant! The product was exactly as they said and performs exactly as stated. I recommend them to all others. Order: 47329 Rating: Excellent Body: Absolutely no problem ordering or receiving these filters. Good quality and I plan to purchase furnace filters from this site again when I need them. Order: 47257 Rating: Excellent Body: fast delivery as described- offered to purchase at local mom and pop hardware, but they could not match prices. Order: 47070 Rating: OK Body: Purchase took longer than expected to arrive. Order: 46970 Rating: Good Body: Best prices available. Thank you for being a quality merchant. Order: 46620 Rating: Good Body: I needed to replace my old electrostatic filters after many years of use. I called the local firm from which I had purchased them originally, but they were out of stock. So I found Filtera on-line and ordered directly. Unfortunately it took two weeks to receive them them (ordered Dec 28, received January 12) because they were out of stock. Grumble. But eventually they arrived by FedEx, and in perfect shape, and I am impressed that the quality is even better than the earlier version of the same model. These now have smooth metal frames rather than extruded plastic, are more rigid, and altogether very professionally produced. They slipped in smoothly into the cold air intakes of my furnace. Im happy! Order: 46484 Rating: Excellent Body: I couldnt believe how fast i got my order. Order: 45890 Rating: Excellent Body: This merchant is the best that I have seen in all my years of shopping on the Internet. This purchase was my second time with this merchant. The items ordered came promptly. Even a small error was corrected with speed and the utmost professionalism. I was made to feel like my concerns were the most important in the world. I have decided to become a long term customer. If there is anyone reading this, they need to know that Filtera really cares about its product, its customer service, and the overall service they provide. Hats off to this company! Dennis in San Antonio. Order: 45602 Rating: Excellent Body: great seller and fast service and shipping. Order: 45443 Rating: Excellent Body: I CHOSE- A FILTERA -TO ORDER REPLACEMENT PARTS BECAUSE THEY HAVE THE BEST PRICE. DELIVERY FROM TEXAS TO MICHIGAN WAS ONLY A FEW DAYS TOO. I AM LOOKING FORWARD TO FUTURE BUSINESS FROM THIS COMPANY. A VERY SATISFIED CUSTOMER Order: 45381 Rating: Excellent Body: A pleasure doing business with this company Order: 45049 Rating: Excellent Body: Top notch service and delivery. Order: 44993 Rating: Excellent Body: Although the pricing was comparable to some of the better pricing available locally at home improvement centers, Filters customer service, ease of ordering, and very low shipping costs combine to make this a positive shipping experience. Order: 44904 Rating: Excellent Body: Excellent service, easy to navigate the site, wide variety of filters to fit anyones needs, fast delivery. Who could ask for anything more?!? I highly recommend this site! Order: 44625 Rating: Excellent Body: Good info to review, $1 dollar shipping, everything arrived in less than 1 week, exactly as ordered. This is the 3rd time I have ordered from these guys and I will continue ordering from them! Order: 44497 Rating: Excellent Body: Excellent communication and prompt shipping. Order: 44280 Rating: Excellent Body: My order was expedited when the mfg. couldnt ship on time. Excellent service. Thank you. Order: 43872 Rating: Excellent Body: Recommended. A Order: 43739 Rating: Body: Outstanding and prompt! Order: 43729 Rating: Excellent Body: Quick and easy ordering of my hard to find filter size, and the delivery is very prompt. Great prices and service. Order: 43686 Rating: Excellent Body: Excellent, Easy Odering, Promt Delivery. Good Company to deal with, What more can I say. Jack Carder Order: 43570 Rating: Excellent Body: 1st time order, just found them thru internet search, and transaction and delivery were terrific. Order: 43007 Rating: Excellent Body: Couldnt have been quicker or easier. The price was very reasonable. And they offer a reminder service, too, which is very helpful. Order: 42467 Rating: Excellent Body: fast shipping, very pleased with overall Order: 42379 Rating: Excellent Body: keep up your fine service Order: 42315 Rating: Excellent Body: Smooth Order: 42311 Rating: Excellent Body: Filter received promptly and in good condition Order: 42154 Rating: Excellent Body: Good price, great selection, and fast shipping. I will definitely do business again. Order: 42151 Rating: Excellent Body: Great service and great web page. Very easy to find product and options. Order: 41963 Rating: Excellent Body: We had tried to find the size/type of filter we need in our local home centers with no sucess. Filtera has a tremendous selection, exactly what we needed. Its a pleasure to do business with them. Order: 41952 Rating: Excellent Body: Excellent shopping/buying experience with Filtera. I received what I ordered and it arrived within a few days. I wouldnt hesitate to do business with them again in the future. AAA Order: 41779 Rating: Excellent Body: Excellent price and quick delivery. I have ordered from Filtera 3 times and will continue in the future Order: 41743 Rating: Good Body: Needed the face mask filters in a hurry - got quick call with accurate arrival estimate. Price was the best with the cheapest shipping too. Product arrived quickly, was immaculately clean. First time using this site and ordering this product online. Order: 41742 Rating: Excellent Body: Fast and easy. Had the sizes that lowes and the other big box stores did not have in stoc=k. Order: 41715 Rating: Excellent Body: I received prompt service and got a great price. Order: 41614 Rating: Excellent Body: Im a repeat customer. Quick, no-hassle transaction. Ill be ordering the same thing again this time next year. Order: 41527 Rating: Excellent Body: All purchases have been well packed in double boxes,timely shipped,and in good condition.Appreciate the $1.00 shipping charge and ease of ordering. Order: 41328 Rating: Excellent Body: From start to finish this was the smoothest of transactions. Will def. use this seller again! Order: 41304 Rating: Excellent Body: This is the second time Ive done business with this merchant and find all of their products to be as-advertised, shipped quickly and invoiced properly. Good merchant. Order: 41225 Rating: Good Body: Great site with excellent selection of products. Easy to order. Email notifications and delivery were delayed a bit longer than expected, but satisfactory. Will return to this site for future filter needs. Order: 41124 Rating: Excellent Body: I will use them again. Order: 41089 Rating: Excellent Body: Awesome - I placed my order on a Sunday morning - I received my air filters on Monday afternoon! Order: 41063 Rating: Excellent Body: This was the first time I ordered from this merchant. Website designed well and made purchasing easy. Shipping was prompt. Price was a little better than found on other online merchants selling same item. I would purchase from this merchant again. Order: 40966 Rating: Good Body: Fast delivery of a hard to find size. I think the price was fair. No opinion on customer service, I didnt need any help. Order: 40940 Rating: Excellent Body: Outstanding seller. Order: 40909 Rating: Excellent Body: Item was delivered very fast!!!! Had no problems, so assume customer service is as conscientious as their general service and fast shipment. I would order from them again without hesitation. Order: 40895 Rating: Excellent Body: Great company to do business with - I recommend them to all my family and friends.... Order: 40856 Rating: Excellent Body: Order received in good condition and in good time. Not much here, theyre air filters after all. Thanks! Bruce Order: 38959 Rating: Excellent Body: Ive been using filtera for a few years now. The filters always come within a few days of my order. Ive never had any problems. Order: 38869 Rating: Excellent Body: quick, easy, and efficient order Order: 38804 Rating: Excellent Body: Extremely good service, very fast delivery. Good company to do business with. Order: 38790 Rating: Excellent Body: I cant get filters in the correct size locally, so Filtera is a necessity for me. Even if I could get them here, I save a lot of money with Filtera due to the cheap shipping and no sales tax. The filters always come promptly. The one time I had a damaged filter, customer service refunded it for me immediately. They also have a great slection. Order: 38768 Rating: Excellent Body: Fast and easy. Items arrived in just a few days for only $1 shipping! Order: 38760 Rating: Excellent Body: Excellent prices, variety of products, shipping, and customer service. I am a three time repeat customer. Order: 38689 Rating: Excellent Body: Got what I ordered in a reasonable time.. Order: 38606 Rating: Excellent Body: excellent! Order: 38534 Rating: Excellent Body: Selection is outstanding. Transaction was easy. e-mail confirmation was immediate. Product shipped promptly. Price beat the big-box home improvement stores *with shipping*. Highly recommended. Filtera is much more than a store for residential furnace filters, but thats what I bought. High-performance residential furnace filters arent just for allergy and asthma sufferers. They reduce house dust and make your home smell better. You can get them at big-box retailers like Lowes or Home Depot and even at the neighborhood Tru-Value (when money is no object), but youll be at the mercy of their stock and size selection. For the six-pack of Filtrete Ultra-allergen filters I bought, Filteras prices, including shipping, beat the big-box stores by a about a buck. More importantly, they actually *had* 6 of the size I wanted. High-performance pleated filters such as these are typically rated for 3 months, but thats under laboratory conditions. In the real world, where you and I live, theyll probably only last 1-2 months and even less at first, as they clean out all the cruft sitting in your ducts and stop recirculating the dust-mite corpses and pet dander. Thats why a 6-pack is a good idea for starters, now that youre finally replacing that 20-year-old washable filter that you KNOW doesnt stop anything smaller than a BB. - Larry. Order: 38490 Rating: Excellent Body: FLAWLESS PURCHASE,SUPER FAST DELIVERY, FIVE STAR COMPANY!!! Order: 38344 Rating: Excellent Body: This is an exceptionally useful item. I am constantly in and out of the Big Box building suppply stores, and have never seen this mask. I find this curious, since the mask is made by 3M, and I assume is a fairly standard item. I prefer it for air filtration purposes and have yet to use it for painting, since it is described as disposable and I like it clean. I may buy another one or something like it from you. Order: 38037 Rating: Excellent Body: Since my home uses 4 different size filters, this is the best place to find all the sizes I need. Filteras website is informative about the filters they sell and it is easy to order. Order: 38019 Rating: Excellent Body: quick delivery Order: 37997 Rating: Excellent Body: Delivery was very prompt. Product was of superior quality. Order: 37996 Rating: Excellent Body: good stuff Order: 37923 Rating: Excellent Body: Was delivered one day ahead of schedule in perfect condition. Order: 37922 Rating: Excellent Body: Ordering the item from Filtera was unbelievably easy and convenient. Their delivery of my purchase was lightning prompt. The buying experience with Filtera was altogether gratifying. Order: 37856 Rating: Excellent Body: The person I spoke with was very helpful in determining which mask filter was appropriate for my needs. Order: 37732 Rating: Excellent Body: Seemed to offer the best value on the internet. Order: 37719 Rating: Excellent Body: Very good service. Order: 37698 Rating: Excellent Body: Speedy shipping and filters arrived in perfect condition. I am very pleased with doing business with Filtera. Order: 37683 Rating: Excellent Body: Recently purchased replacement pre-filter. The piece was only large enough for one filter. Good service and product, would order again. Replacement was for a large honeywell room air cleaner. Order: 37579 Rating: Excellent Body: Good selection, easy purchase, timely delivery. Order: 37547 Rating: Excellent Body: Im very satisfied with this merchant and will order from them again. Order: 37428 Rating: Excellent Body: I love Filtera. I get monthly email notices when it is time to change or clean my filter. Their web site is easy to navigate and check out is great. Shipping.....no problem. I was having a hard time finding the size of my filter in a local store. Filtera has it!!!!!!! Thanks Filtera. Order: 37427 Rating: Excellent Body: it was great experience Order: 37366 Rating: Excellent Body: I ordered several Filtera Air Conditioning and Furnace Filters in a hard-to-find size. I immediately received a confirmation email with the amount charged to my credit card as well as shipping information. I received another email when the filters were shipped which contained a tracking number and delivery date. The filters arrived quickly, on time, and in good condition. This was my second good experience with this company, and I will definitely order again. Order: 37299 Rating: Good Body: The metel frame on the large filter was bent. Not sure whether to blame FedEx or Filtera. Probably should have been packaged a little better. I strasightened it pretty good and it fits pretty good. I was pleased with ease of ordering and the quick delivery. Product seems to be working as advertised. Order: 37282 Rating: Good Body: Overall, the purchase experience was a positive one. One note I would like to make it that I would have liked to receive notice that the product had been shipped - a quick e-mail that shipment had occurred would have been appreciated. Order: 37126 Rating: Excellent Body: Quick and easy; however, FedEx left plastic wrapped box out in rain. Order: 37034 Rating: Excellent Body: Its great to be able to order our filters this way...very pleased... The filter size seems to be hard to find in our area and this just saves time doing a futile search. plus it is easy We will order again when ready...Thanks! carole Order: 36831 Rating: Excellent Body: stocked the odd size that I required and others didnt. Order: 36818 Rating: Excellent Body: Excellent presentation of products and choices. Easy to order. Rapid and accurate delivery. Order: 36747 Rating: Good Body: Order process and delivery was easy and quick Order: 36727 Rating: Excellent Body: This was my second order. I am very satisfied with Filtera Order: 36651 Rating: Excellent Body: Excellent service. Thanks, Frank. Order: 36546 Rating: Excellent Body: Thoroughly pleased with the transaction. Order: 36501 Rating: Excellent Body: Very fast shipping and product arrived in excellent condition. Will definitely buy from Filtera again. Order: 36470 Rating: Excellent Body: Smooth Transaction. Great Price and Fast Shipping. Thanks! Order: 36468 Rating: Excellent Body: Everything went smoothly and the price was right! Order: 36453 Rating: Good Body: I received the second part of my order today because it was out of stock (which I didnt expect), but Filtera notified me via email so it wasnt a real problem. The box on my first shipment (Aprile Air Filter) was completely collasped and re-taped somewhere en route. The outer box had a dent in it, but the actual filter was okay inside. Order: 36401 Rating: Good Body: Filters prices are fairly high, but they have my filter sizes which are very difficult to find. Customer service is really good, my order is always correct and arrives quickly. Will use them again. Order: 36327 Rating: Excellent Body: Easy and quick. Thank you! Order: 36265 Rating: OK Body: Selection and purchase was very easy but the product has not been delivered and it has been 14 days. Order: 36255 Rating: Excellent Body: Arrived 1 day prior to scheduled arrival date. Cost of $1 for shipping was great. The filter is very quiet, everyone in my office keeps asking if its really turned on. Order: 36197 Rating: Excellent Body: Consistently one of the best suppliers of filters. Their online purchase system is basic, easy and reliable. Coulldnt ask for more ! Order: 36151 Rating: Excellent Body: An excellent transaction - good price and quick delivery. Thanks, I will be back. Order: 36129 Rating: Good Body: I need sizes of filters my local merchants dont carry and this merchant provides me this service and the option to purchase filters in bulk at a lower price than I would pay locally. Order: 36063 Rating: Excellent Body: No problems, everything delivered as expected. Order: 36000 Rating: Excellent Body: I cant recommend these folks enough. I placed my order and it showed up days later. The order was handled correctly and error free. This was the second order that I have placed with Filtera and they will be seeing more of my business in the future. With all of the lackluster online merchants, it is good to come across one like Filtera that does it right. Order: 35991 Rating: Good Body: Filtera offers quality products at reasonable prices, and has a web site that is easy to navigate. Thats all anyone could ask for. I will continue to buy from them. Order: 35980 Rating: Excellent Body: The filters are expensive, besides that everything was great from ordering to shipping. Order: 35975 Rating: Excellent Body: I am very pleased with their filters, and the delivery is prompt. Order: 35927 Rating: Excellent Body: This is my second purchase from Filtera, and I plan on buying from them again. I can get good prices on top-of-the-line filters that I cant find in my local stores. Thank you Filtera! Order: 35797 Rating: Excellent Body: excellent in every way Order: 35790 Rating: Excellent Body: Not only does Filtera offer a huge selection of filters, delivery is immediate. They also have a reminder service by email to change filters. I highly recommend this company for all filter needs. We are extremely satisfied return customers! Order: 35601 Rating: Excellent Body: Made purchase online and product came as promised. What else can you ask for. Order: 35470 Rating: Excellent Body: good communication, would buy from again. Order: 35466 Rating: Excellent Body: Searched all my local stores for these filters w/o success - Home Depot, OSH, Lowes.... Thanks! Order: 35382 Rating: Excellent Body: Couldnt find this size air filter locally. Had to find it online. Filtera is very professional. I had no need for customer service, thats a good thing. I have bought from them in the past and will continue to do so. Order: 35353 Rating: Good Body: Only the site design slowed thigs down for me, although the site contains some very good and informative material (such as the how to for installing their air returns). Navigation is just a little cumbersome when you have to read the entire left margin to find what youre looking for. Perhaps a more compartmentalized listing would help. Otherwise, the product came as advertized, and looks beautiful. Order: 35316 Rating: Excellent Body: Excellent Price, fast shipment, will buy more from same. Order: 35240 Rating: Excellent Body: Our filters were delivered as ordered in a timely fashion, as expected. Were repeat customers and we expect to buy from Filtera again in the future. Order: 35190 Rating: Excellent Body: This is the second time that Ive ordered from this vendor. After checking around for a quality filter I settled on this particular model. The filter is wonderful, quality costs more than junk but it saves you money in the long run; less costly A/C repairs and lower electric bills, more air circulating through the filters. The company is wonderful and very timely on their shipping. Ordered these filters on 30 Nov and they arrived on 2 Dec. I am very pleased with this company and they will continue to get my business. Order: 35182 Rating: Excellent Body: This company has been easy to shop with and the AC filters I order are recevied without delay. I havent needed to use the customer service dept. so I cant provide any feedback on that. I am satisified. Order: 35010 Rating: Excellent Body: This was a very easy transaction from start to finish everything went smoothly. The merchant kept me posted on the order and it arrived as promised. Order: 34853 Rating: Excellent Body: I did not have to contact customer service. Im sure if I had to it would have been excellent also. Order: 34774 Rating: Excellent Body: A very quick and satisfying buying experience. The item was delivered very quickly and has worked flalessly since inception. Order: 34654 Rating: Excellent Body: Excellent Customer Service and prompt shippment! Thank you. Order: 34555 Rating: Good Body: A very good price on this product and shipping was only $1.00 but it was a little slow. Overall, I am very happy with the transaction and the product. Order: 34518 Rating: Excellent Body: afterI gave a score of 5 on all counts because this is an accurate appraisal of my experience: 1.The price for my filter was below that of local merchants. 2.A box of twelve bulky, but lightweight filters places a limit on shippers choices. 3.Delivery was rapid enough; I had the filters within 2 weeks, without spending extra for premium shipping. 4. No complications in placing the order. 5. Customeer service was quick and simple. A buyer may ask why I didnt just go to a store and buy a filter. Mine, a 14 by 25, is not an off-the-shelf item and it has to be specially ordered. The filter itself, incidentally, was of superior quality to the ones I could order locally. Order: 34506 Rating: Excellent Body: This is my second time ordering the filters and Im very pleased these are disposeable filters and last about 2 months for me. I did receive the filters in a timely manner. Order: 34492 Rating: Excellent Body: I had a first-rate experience with this merchant, from ease in ordering through prompt delivery of the correct product to my front door! Satisfied Customer Frisco, TX Order: 34408 Rating: Excellent Body: I got what I ordered in a timely fashion. Did not require customer service. Order: 34364 Rating: Excellent Body: Very fast and efficient service. The products arrived very quickly. Order: 34340 Rating: Excellent Body: I ordered three different sized filters across two different orders. I needed them to check one and give me exact size info before I ordered which they did. Filters are supply house quality and came packaged well for shipping. I have a commercial account at my local supplier, but have to drive 45 minutes to get there, so this saves me time and expense when I dont need anything else. Prices were comparible to the supply house. I will continue to buy from them and recommend them to others. Order: 34298 Rating: Excellent Body: I had questions about my order and the communication between us was fast and very informing. Nice people too. A Order: 34268 Rating: Excellent Body: Excellent selection, great prices. Shipping was fast and items well packaged. Highly recommended. Order: 34115 Rating: Excellent Body: There was an error in shipment. Filtera responded positively and sent the merchandise quickly. They deserve an A ! Order: 34037 Rating: Excellent Body: The furnace filters I ordered from Filtera are the exact fit I needed to replace an electronic air cleaner filter that broke and cannot be replaced. After sifting through countless web sites of disposable filters, I found the right size on Filteras site, ordered, and received on a very timely basis. They are just what I wanted and I will be ordering more from them when I need to! Great online supplier. Order: 33916 Rating: Excellent Body: I had bought the original reusable frame and filters at Home Depot but was never able to find them there again. They said I could order them at the Home Depot or online, but again they were not available. I searched the internet, found this site and am very happy! I hope to buy all my future furnace filters from this company. I saved a lot of money and bought enough filters for the entire year. Order: 33901 Rating: Excellent Body: Great price, very fast shipping, thank you very much! Order: 33843 Rating: Excellent Body: Excellent service and response to questions. Ill use this vendor again. Order: 33838 Rating: Excellent Body: No issues at all. Order: 33759 Rating: Excellent Body: The price was very competitive and I received the items very quickly. I was very pleased with the ordering process and speed of delivery. Order: 33752 Rating: Excellent Body: I spoke to a person in customer service at Filtera. She was very helpful. Order: 33418 Rating: Excellent Body: In preparing my just in case kit for an avian flu pandemic, I did my research on which type of N95 respirator mask I wanted, then shopped on-line for the best price and delivery options provided and found that Filtera would meet my expectations. They were met and exceeded--I placed an order on-line, immediately received an email from them confirming it, and was provided with a means to track the order or make inquiries about it. I came home from work less than a week later to find my order waiting for me. All in all, great service. Now, if only my family would not tease me about being the consumate Girl Scout, whose slogan I admire: Be prepared! Order: 33370 Rating: Excellent Body: I was looking for disposable air filters for my heating/air-conditioning unit. Because of the size I could not find them at any of the local hardware stores (Home Depot, Lowes or Ace). The best price I could find on the internet was around $80.00 (plus shipping) for 12 (cheap) fiber glass filters. I ran across this site and found a Permanent Electrostatic Air Filter for way less. Twelve deposable filters would only last about 3 years. I received the filter in about a week (in half the time that the site said). I received it in excellent condition, well constructed and fit perfectly! I would buy another, but I don’t expect to need a replacement for at least 5 years! I highly recommend purchasing from Filtera Air Conditioning and Furnace Filters , and the purchase of a EZ-2000® Electrostatic Air Filter! Order: 33350 Rating: Excellent Body: I was very happy with thier service and will gladly order from them again. Order: 33278 Rating: Excellent Body: They provided the right material for the right price and delivered it in a timely manner. I am completely satisfied and will use them again. I am also pleased with their alert system reminding me when it is time to replace my filter. This is a great service as well as good business for them. Color me 4 ½ Star Satisfied... Order: 33270 Rating: Good Body: box of filters were delivered damaged, still useable, but slightly crushed. Order: 33212 Rating: Excellent Body: Consistent and reliable merchant. Very easy to do business with and we are repeat customers. Order: 33177 Rating: Excellent Body: Great air filter and service was great. It got here in just a few days. Order: 33172 Rating: Excellent Body: Recieve the product in no time, and will order from them again, and this had been my second order. Thanks Order: 33121 Rating: Excellent Body: I found their product information excellant. I was able to compare different air filter masks and to get what I think is the perfect one for my use. Delivery was fast. Buying from them was a pleasnt experiance and pleasure. Order: 33079 Rating: Excellent Body: Extremely fast & efficient shopping experience. Love the monthly reminders to change my furnace filter. Have used for several years with no problems. Order: 32958 Rating: Excellent Body: I have been dealing with Filtera Filters for a few years. Always an easy transaction. For added service(no charge) they will e-mail you when it is time to replace your filter. Good doing business with these folks. Order: 32798 Rating: Excellent Body: Quality products and propmt service! Order: 32770 Rating: Excellent Body: I found Lowes carries same Filters for same price just thought they might be cheaper buying directly. Order: 32686 Rating: Excellent Body: Very prompt and easy to track shipping. Order: 32511 Rating: Excellent Body: Product arrived on time. Quality of product is excellent. Order: 32361 Rating: Excellent Body: Thanks for getting my respirators to me in a timely manner. I just wish all merchants were as prompt as Filtera Air Order: 32249 Rating: Excellent Body: This size of filter was not carried in any of my local hardware stores but I was easily able to find this site and place my order which I had within the week. Order: 32212 Rating: Excellent Body: I ordered the wrong size and they went out of their way to help us. Order: 32207 Rating: Excellent Body: thank you for having this type of filter replacement Order: 32192 Rating: Good Body: Perhaps I'm a bit conservative (hard) on the rating, the filters arrived after receiving an email that the items shipped and when to expect them...very good service - exactly what I ordered and at a good price! Order: 32088 Rating: Excellent Body: Prompt delivery and filters are excellent. Order: 32080 Rating: Good Body: Good company to buy from; definitely will use again! Order: 31956 Rating: Excellent Body: I ordered some filters for my furnace/air conditioning system. Quickly received exactly what I had ordered, and they work fine. Should all shopping be so easy! Order: 31930 Rating: Excellent Body: This is the second time I have purchased from Filtera. The selection, price and prompt delivery by ground is superb. They also, keep you well informed of the ordering and delivery process by email. I will, without a doubt, be ordering from them again. Order: 31897 Rating: Excellent Body: I will definitely continue to purchase my filters from this merchant. Thanks to them for keeping me updated on the progress of my order and the ease of use of their web-site. Order: 31890 Rating: Good Body: I expect to receive an email notification when a package is shipped to me. I would like to have a tracking number for UPS or FedEx. Filtera did not sent any shipping notification or provide a tracking number. But I will be buying from Filtera in the future. Order: 31884 Body: Exactly what I was looking for! I found a greater size selection for my custom sized vents. Very reasonably priced also. Order: 31852 Rating: Excellent Body: Great Shop! Order: 31819 Rating: Excellent Body: excellent web shopping experience with this vendor. Easy to use site, great selection of products. Their own products are of high quality. Good communication and reliable shipping. Hard to beat. Order: 31711 Rating: Excellent Body: Quick. Easy. Seamless. Order: 31681 Rating: Good Body: Did not receive so after 2 weeks called and they said they were out of filters I ordered and would send filters they make at same cost. They were very good and then I received them the next day. I wish I would have known sooner they were out of them by e-mail and given me the option. I am pleased with them. Order: 31658 Rating: Excellent Body: great company to do business with....will definitely be a repeat customer Order: 31485 Rating: Excellent Body: Came fast as promised. Order: 31449 Rating: Good Body: Prices seemed a bit on the high side, however the local home warehouse stores do not seem to carry the size I needed for my system, great selection of sizes and types of filters. Order: 31406 Rating: Excellent Body: I don't have much to say other than that my purchase experience was perfect. Great products, great prices and delivered in a timely manner. Thanks! Order: 31379 Rating: Excellent Body: Great Selection and Fast Delivery! Thank you Order: 31378 Rating: Good Body: Unfortunately, I have a filtering system that requires a filter that is an odd size, I just wish they weren't that expense. I cant image that I am the only person in the U.S. that buys them, therefore, there is no reason (in my opinion) that they need to be that costly. Other then that, I had no problems with the web page. It was easy to follow. Order: 31283 Rating: Excellent Body: quick, easy and worked as expected!! Order: 31075 Rating: Excellent Body: while there were no shipping options on the website, the shipment did arrive earlier than what they had told me by telephone. It took less than a week to get here from across the country. Order: 31046 Rating: Excellent Body: Great products, prompt shipping, and good communication. Order: 30823 Rating: Good Body: This is our second purchase from this merchant because their web site is the easiest to negotiate and the process is reliable. Our first purchase, approximately 1 year ago, was good with one exception. The merchandise was delivered to the wrong address but fortunately the recipient called us and made the package available for us to pick up. We will continue to use this merchant and will recommend them to others Order: 30774 Rating: Excellent Body: Merchant is complimented for professional and cordial support on initial and second contact, and their referral to on line program to obtain lowest, and more favorable cost. Product was delivered quickly and in perfect condition. Further, product fit the need completely. We would definitely refer others to this merchant, and would buy from him/her again. Warranty appears perfect as well. Order: 30764 Rating: Excellent Body: Prompt service. Got filters that none of the big box stores, nor even AC supply stores carried in stock. Fast shipping. I'm a totally satisfied customer Order: 30657 Rating: Good Body: The day I ordered the filters, I also placed orders from a number of other websites for merchandise. The merchandise from this merchant was the last to arrive out of about five merchants. Not a big deal because it was not terribly late. This was the only merchant that sold the unusual size filter I needed. The price seemed high, considering I am not sure of the quality I am receiving. Overall, I will probably buy this size filter again from this merchant unless I determine the quality of the product to be poor. Order: 30579 Rating: Excellent Body: I would purchase from this web site again Order: 30568 Rating: Excellent Body: This is my second order from this company, and they remembered me after 2 years. They did not retain my credit card number (which is a good thing). So, my reorder was very easy. The UPS delivery had my filters on my doorstep a few days after the order. Highly recommended. Order: 30468 Rating: Excellent Body: This vendor offers excellent products with corresponding info on each item to help their customer make informed decisions on what filter to buy. I have had great success ordering from them before, the email communication usually is correct when it states, your item has been shipped and may get to you before this email, this time it was not the case. That is my only dissatisfaction with this purchase. Otherwise this company has great info for customers, easy to order, good communication and tracking info included with email. Order: 30264 Rating: Excellent Body: Filtera has all the air filter option you could want, from the inexpensive filters to the best pleated allergy types. What brought me to them was the need to find some in-duct filters for newer complex home systems, and they had them. Home Depot and the other hardware stores did not, plus Filtera prices are better and they deliver in just a few days. I have ordered 2 times now and both orders were ontime and correct. Good company to do business with! Order: 30227 Rating: Good Body: I purchased a replacement furnace air filter from this merchant. I located them via a search of the filter manufacturers name. Their site was simple, clean, and easy to use. Pricing was excellent. Product was delivered as promised. Order: 30180 Rating: Excellent Body: Outstanding in every way. Order: 30064 Rating: Excellent Body: Very fast delivery, very good filters. Good updates on progress of order. Will order from them again. Order: 29944 Rating: Excellent Body: FAST shipping, price about the same as stores but I am unable to find my filter size in stores most of the time. Will buy again for sure! Order: 29905 Rating: Excellent Body: There was initially a problem with the processing of my order. When I called customer service, the lady I spoke with was marvelously helpful, and I received the filters that I ordered a few days later. I will certainly do business with Filtera in the future. Order: 29743 Rating: Good Body: At first you can be taken aback by items in bulk coming out so inexpensively for shipping. It is true, and arrival, even around holidays is in a reasonable time frame. Mine filters have proven to be quite successful as of late. So far so good. Good to know I have a company I can make my orders to. Order: 29725 Rating: Good Body: I recently placed an order for two different size air filters. The products were shipped via FedEx Ground and were received within 10 days of placing the order. All products were received as ordered and are working fine. I did receive an e-mail notification when the product was shipped. Order: 29708 Rating: Excellent Body: Quick and efficient service Order: 29629 Rating: Excellent Body: Not only is shopping easy and convenient, shipping is inexpensive, and orders arrive in a timely manner. The company also provides an optional internet reminder service to change filters! What more could a customer want from a great company?! I highly recommend Filtera for all a/c and furnace filter needs. Order: 29589 Rating: Excellent Body: Package arrived quickly and as advertised. The items purchased were hard to find locally in the right size! Order: 29449 Rating: Excellent Body: I used 16 X 25 X 1 Filtrete Air Conditioning and Furnace Filters for 10 years but had my ac/heating system replaced in June 2005. At that time I was infuriated when I could not find the new size, 16 X 24 X 1, in any of the stores I visited. I was almost convinced this size did not exist. Since I would not even consider using a different brand, I manually cut them down to fit ... Not once did I think to look for them online, and once I found them ... Halelujah!!! Also, it was amazing how soon they arrived after I placed my order. Thanks, A Satisfied Customer Order: 29432 Rating: Excellent Body: No worries with this company. Prompt order confirmation and shipping information. Order arrived quickly and correctly. As for the price, I think Ill actually start changing the filters when I should! . THANKS!!! Sorry I took so long to rate. My fault. Order: 29372 Rating: Excellent Body: I was thrilled to find the filters for the Space Guard filtering system for 1/2 the price that I previously paid at a discount parts store in Santa Ana, CA. The $1.00 postage is what sealed the deal for me. I was very happy with the ability to track my order also and will tell my friends. Thank-you Filtera! Nan Fredinburg in CA Order: 29324 Rating: Excellent Body: I have bought from Filtera before and they are responsible, reliable and have good products. Order: 29313 Rating: Excellent Body: This company is highly efficient. I highly recommend ordering from them. Very fast shipping and quality products. Order: 29300 Rating: Excellent Body: Quick ship time, helpful customer service. Only wish they would follow up with e-mail direct. I had to call to confirm my order actually was placed. other than that they were great. Order: 29297 Rating: Excellent Body: Had to make a change after order. Was processed very easy with great professionalism Order: 29275 Rating: Excellent Body: It has been very difficult to find filters for our odd-size furnace/airconditioning at our local stores. It was wonderful to find them at the website and to be able to buy a small enough amount (we got six) to exactly fit our system. The ease of the website to navigate and the comparison charts made it simple to get exactly what we needed and, the best part, is the RIGHT SIZE! The filters cost less than the ones we have been purchasing at Lowes and Home Depot that we would have to cut down and duct tape to fit. This is a highly recommended merchant. Order: 29263 Rating: Excellent Body: flawless execution Order: 29261 Rating: Excellent Body: It was an excellent online shopping experience. Online product information was excellent. I received my product promptly. It was well packaged, undamaged, and in excellent condition. Order: 29170 Rating: Excellent Body: I have had a hard time finding the odd size Air Conditioner filters that are needed for my home. I have been cutting up filters and making my own. Filtera had exactly what I needed. Not only that but the quality of the filter is far superior to anything I had seen. The filters arrived exactly on the date specified. I wish all vendors did business like these folks!!! Order: 29085 Rating: Good Body: very thorough in getting the right size Order: 29000 Rating: Excellent Body: Filters were well packed. Shipped as promised, actually received a day before expected. Order: 28874 Rating: Good Body: Everything was just fine, and Id buy from them again. Order: 28828 Rating: Excellent Body: Was easy and efficient to do business with this company. Order: 28819 Rating: Excellent Body: I recently purchased an air return filter grille for my ceiling fron Filtera. I browsed around online looking at several vendors before I decided to purchase from Filtera. They had the best price for the product I purchased and it is everything I expected it to be. I cant really rate their customer service because I never had to call and talk to anyone. The only thing that was inconvenient for me was part of the shipping process. I didnt know they were going to ship it where I had to be home to sign for it. When I ordered it there was a place to put a note and I indicated to leave it at the front door. So, I missed the initial delivery and had to leave work a little early the next day to make sure I was home at a certain time to sign for it. If I have to make further purchases from this company I will call them first and ask for it not to be sent where I have to sign for it. I did receive an email with a tracking number so that I would know when to expect delivery. It would have been helpful to know in that email that I would have to sign for it. Other than that one glitch for me in the shipping process I would rate them excellent. Nancy Bennett Order: 28729 Rating: Excellent Body: I feel the shipment speed, and the quality of this product were truly a cut above the average. No one else could beat this merchant at those two particular items and the price was more than fair. When I need this product again, they will definitely get my business. Order: 28508 Rating: Excellent Body: Will definitely purchase from Filtera again for my future air filter needs. Thank you. Order: 28440 Rating: Excellent Body: I am very pleasedwith my purchase from Filtera Air Conditioning and Furnace. I hope to do more bussiness in the future. I was very surprised to receive my order the same day I received an e-mail thanking me for my order and that they had sent my order and it might arrive by the time I read my e-mail. They were right. Thanks James H. Mathis Sr. Order: 28423 Rating: Excellent Body: Excellent product and super fast shipping. Order: 28376 Rating: Good Body: Ive got a less-popular sized duct in the attic. The local mega stores didnt carry the shape of filter I needed. I purchased an 18-month supply for about half of what I expected to pay. Plus $1 to ship! Weve got a more standard size in the basement, and use fancy antiallergen filters in both. Next time, Ill get both the attic and basement furnace filters from this merchant. We could have saved like $10 per filter. Order: 28231 Rating: Good Body: I placed 2 orders with Filtera. The first order was delayed, but it was a back ordered item due to the increasing demand on the manufacturer for N95 masks - Bird Flu . Customer service responded quickly to my emails, kept me informed & I received my order within a few weeks. I was in no real hurry, so no harm. Shipping was very reasonable & reliable. I will just return to Filtera for my future needs rather than try to find another vendor. Order: 28220 Rating: Excellent Body: Excellent transaction - Fast Shipping - Thanks lots!!!! Rated A Order: 28172 Rating: Excellent Body: I cannot fairly rate their customer service since I have not had reason for any contact with that department. I am very pleased with my experience with this company. Order: 28166 Rating: Excellent Body: Second time Ive purchased from them. Always able to find the size of filter I need. Shipped and arrived right on time. Very easy to buy from. Order: 28033 Rating: Good Body: Easy to order, excellent size options; timely delivery. Will use this company again. Order: 27768 Rating: Good Body: The price and product were a great value. There was a problem with delivery. The wrong product was shipped initially and when I called the company quickly fixed the problem and arranged for the wrong product to be picked up and reshipped the order. This was a very good company to deal with and I will re-order from them when necessary. Order: 27642 Rating: Excellent Body: excellent response, incredibly fast delivery, exactly as ordered. easy website to purchase from with good detail on merchandise. Order: 27571 Rating: Excellent Body: Easy ordering process and quick delivery, Thank you! Order: 27501 Rating: Excellent Body: In a time where merchants are more focused on the bottom line versus its moral and ethical obligations to the consumer, Filtera is a breath of fresh air. Great prices, genuine care and concern for the consumer, low shipping costs and a quality product. This company is the real deal. I highly recommend this site. Order: 27492 Rating: Excellent Body: I purchased a number of disposable, high-filter masks (N95 particulate respirators) from Filtera. This was a fast, smooth, no-nonsense transaction. Like many people in healthcare as well as the well-informed public in general, I am concerned about infectious disease, and I take seriously the alerts from the CDC and other expert sites about the potential spread of harmful airborne viruses from human to human. I explored many websites selling emergency and infection-precaution supplies, and Filtera was superior in every way. It was easy to navigate, had a large selection of high-quality (3M) N95 masks, excellent images with explanations of how one mask was different from another, and the best prices without gouging you on shipping costs. It was helpful to be told upfront which masks were in short supply or on backorder. In other words, you didnt have to add to cart or checkout before receiving this useful information. Unlike some websites selling these items, one did not have to make a huge commercial purchase. It was easy to order the number of masks I wanted. Finally, the first page of the Filtera website that deals with face masks and respirators also offers links to the CDC and other official sites that update the public on the viruses they are studying. These linked sites refer to the N95 respirator (although not specifically 3M brand) as minimum protection from inhalation of infectious viral agents. Order: 27405 Rating: Excellent Body: Site is easy to search and browse. Prices are excellent, and delivery is prompt. Order: 27148 Rating: Excellent Body: Easy to use web site, delivery was so fast I couldnt believe it. Box was somewhat crushed upon delivery but there was no damage to filters inside. I was just so happy to have them so quickly I didnt care what the box looked like. I will use this merchant often in the future for my filter needs. Thank you Yahoo Shopping for leading me to this merchant. I simply did a Yahoo search for the specific filter I needed and purchased them with no idea who the merchant was other than the Yahoo history and star rating which made me feel comfortable that lots of other people shopped and were happy with this merchant. They were all correct. So thank you Yahoo and Filtera Air Conditioning and Furnace Filters for making my life good! Margaret in Miami Order: 27098 Rating: Excellent Body: Easy website to navigate and use. Prompt and accurate shipment and receipt of items. Would definitely use this merchant again. Order: 27086 Rating: Excellent Body: I bought central air filters from Filtera. The web site was easy to navigate and the prices were reasonable compared to other sites. I liked the shipping options. They sent confirmation e-mails and even offer a free monthly e-mail reminder service to change out my filter. I will recommend their service to my friends, and will buy again next year. Karen in Louisiana Order: 26716 Rating: Excellent Body: I highly recommend Filtera and will buy from them again. They have the best prices and shipping time is reasonable. Order: 26643 Rating: Excellent Body: Top notch merchant! Excellent buying experience! Order: 26636 Rating: Excellent Body: Excellent service on two orders in the past few months. Order: 26556 Rating: Good Body: Delivered on time. Items were as advertised. Items were delivered in good condition Order: 25428 Rating: Excellent Body: I received excellent service from this company and wouldnt hesitate to shop there again. Order: 25241 Rating: Excellent Body: Very satisfied with product and ease of purchase. Order: 24949 Rating: Excellent Body: Product was shipped quickly and the $1.00 shipping deal made this a cannot-lose situation with purchasing items online vs. going to a local store. Service was fast and efficient - - - highly recommend this company! Order: 24875 Rating: Excellent Body: I would recommend Filtera to my family and friends. I believe their service is very good and their prices are pretty good as well. Order: 24775 Rating: Excellent Body: Fast shipping, item just what needed at a great price; cannot ask for anything more!! Order: 24621 Rating: Excellent Body: Filters arrived in a timely manner, UPS Ground. Box arrived with a hole punched in the top and some filters bent and crushed. I was able to straighten them and will use them. However, this is a good indication of very rough handling by UPS. This reason alone will probably keep me from ordering from them again. I realize its not Filteras fault. But, if items cant be shipped without damage, Ill just purchase them locally. Order: 24556 Rating: Excellent Body: Great site; we have been using them for a while. Excellent selection, educational material, as well as competitive prices. Additionally, they use FedEx for shipping, which is great. Highly recommended. Order: 24503 Rating: Excellent Body: I have a new furnace, which has a filter that is not commonly found. I called the number on the Filtera website and the customer service representative was extremely helpful in insuring that I purchased a replacement filter that would be the right one based on our heating & cooling usage & needs. Order: 24408 Rating: OK Body: I ordered filters from this Filtera air requesting the type and size I wanted. I recieved my shipment within 5 days. The filters that arrived were the wrong ones I sent them an E-mail they responded right away requesting I ship the wrong ones back and they will resend the right ones. So far the first set were picked up 3 days ago and I have not received the right ones yet. If the order was right from the start I would be very happy with this company but until I recieve the new filters and they are correct I will reserve my final opinion. Order: 24272 Rating: Excellent Body: I have ordered filters from three different companies on-line. This purchase was efficient and fine. Order: 24137 Rating: Excellent Body: I was very satisfied in my business dealings with Filtera. I recommend them wholeheartedly. Order: 24127 Rating: Excellent Body: Excellent communication. Came fast. Well packed. Order correct. Good price. What else can you ask for from an e-merchant! Order: 24085 Rating: Excellent Body: I had trouble finding an odd sized filter for our new home. After searching around on the internet, Filtera was one of a few sites that carried a 14 x 14 x 1 replacement filter. Prices were good (compared to big box home improvement stores). Shipping prices ($1) and times are great. Order: 24005 Rating: Excellent Body: never used customer service,but it must be excellent also. Order: 23901 Rating: Excellent Body: Fast, easy shopping and the best price I could find, either on-line or brick & morter. Order was shipped quickly, with no issues. Received in good condition. Will be happy to order from Filtera again. Order: 23886 Rating: Excellent Body: Quick, easy, as advertised Order: 23885 Rating: Good Body: The type on this screen is so small I can barely read it. Some of the questions I cant read at all. Allofthelettersruntogther. Thanks, Joe Order: 23180 Rating: Excellent Body: Great service, great price and fast delivery! Couldnt be better. Order: 23016 Rating: Excellent Body: Very Fast delivery, great company to do business with. Great filters with many different sizes, types and affordable prices. Order: 22951 Rating: Excellent Body: Very well made/constructed. Can expect to last the lifetime of the main unit with proper care and cleaning. I have 2 of the correct size for each of my units which enables me to use one while the other is drying and never be without a filter in place. Order: 22749 Rating: Excellent Body: fast and easy save a lot of time searching in different stores. Order: 22151 Rating: Good Body: slow delivery Order: 22046 Rating: Excellent Body: Excellent! Everything went perfectly! Order: 22031 Rating: Excellent Body: Very reasonable prices on the filters we needed. Prompt delivery. Order: 21870 Rating: Excellent Body: Appreciate the prompt shipping. Thank You. Order: 21826 Rating: Excellent Body: Shipment was broken into two parts and I was not notified so when the first part arrived marked 1 of 1 I had to call customer service who recognized the problem right away, an email would have mitigated my concern that the order had been only half filled. I would suggest notifying customers when the entire order isnt shipped out so they arent surprised when only a partial shipment arrives. Order: 21773 Rating: Excellent Body: Excellent choices in filters and sizes; fast delivery, and company even provides a free email change your filter service! I highly recommend this business for all filter needs! Order: 21439 Rating: Good Body: Delivery took a longer than most web orders. Packaging was good, product quality is good. Pricing is a little steep. Order: 21166 Rating: Good Body: The service was exceptional particularly that of Frank Pickard NAFA Certified Air Filtration Specialist Ken Howard Order: 21099 Rating: Good Body: I was not able to track my order with UPS. Order: 21091 Rating: Excellent Body: Maybe I couldve found these cheaper, but the price seemed reasonable and it was so easy to get done. I will definitely be ordering from them in the future. Order: 20981 Rating: Excellent Body: This is the first time I ordered filters on line and I am very pleased with the company. I will order future furnace from this same company. Order: 20915 Rating: OK Body: This is my second review since I was able to get a hold of customer service. I was told they do not carry these filters in stock, and they need to order them from their plant. This is fine, I just wish I was notified about the delay instead of me having to check on the order. I was assured if they came in on the truck today they would be sent today. Customer service was very friendly and helpful. Order: 20678 Rating: Excellent Body: This purchase was fine. And, I almost always complete surverys regarding e-stores because I use them frequently. I must say TO YAHOO that this is the first time I have encountered a REQUEST TO VOLUTEER TO SPEND MY TIME ON A SURVEY AND WAS THREATENED FIRST WITH LOSS OF RIGHT TO SHOP THROUGH YAHOO OR LOSE AN ACCOUNT (if I had one)????? Doesnt make me eager to complete future surveys or, for that matter, continue to shop on line. This merchant was very helpful, had great merchandise and gracious in attempting to resolve a problem with shipping that was my mistake. Too bad!!! Order: 20303 Rating: Excellent Body: Great product, fast delivery. Order: 19758 Rating: Excellent Body: I received exactly what I ordered in a timely fashion, the parcel was beatup, but the merchandise was not affected. I would appreciate the option of carrier & prefer UPS over FedEx because in my area I get consistant & reliable delivery from UPS which I dont receive from the other carrier. Excellent selection of merchandise & I will purchase additional items from this firm in the future. Howard Strike - Beeville Texas Order: 19090 Rating: Excellent Body: This is the best place to purchase your A/C filters. They ship super fast. They even gave me an extra filter at no charge. I would not purchase filters from anyone else. They are honest. I purchased a filter from Lowes and it was marked MERV 12 and was very expensive. I purchased the same filters from Filtera and they were much cheaper and they placed a sticker on each filter showing a MERV 11 over the manufacture mistake of printing MERV 12 on them. This was the Ultra Filter by 3M. The filters are in a sturdy box so they are not bent out of shape. They are in perfect condition when you receive them. I just cant say enough good things about this company. Order: 19042 Rating: Good Body: I received the correct filter in good condition within about a week. The price was lower than I had expected to pay. At this price and with this level of service, I will probably continue to buy my filters this way in the future. Order: 18800 Rating: Good Body: Customer service was most helpful, courteous, considerate, and all the good stuff. She established the reputation of Filtera in my eyes, since otherwise Filtera is just another Internet vendor. Order: 18682 Rating: OK Body: I placed the order on 10/8 and did not receive the product until 11/1. I called twice to find out the status and was told it would ship in the next few days. When I finally did get the shipping conformation, I tracked the package. The package arrived in Birmingham on Saturday the 29th but was not delivered until Tuesday the 1st. This is because they used FedExs Home delivery. FedExs Home Delivery service only delivers Tuesday thru Saturday. They didnt deliver it on Saturday because they didnt have too. It was not within their delivery window. Order: 18142 Rating: Excellent Body: a postive experience through and through Order: 18139 Rating: Good Body: received 12 filters in good condition promptly. Order: 18009 Rating: Excellent Body: The filters were as advertised, excellent. The wife installed it with out any problem.I will do buisness with them again. Tom Barrett Order: 17965 Rating: Good Body: Very helpful and friendly service. Quick responses to emails. Order: 17945 Rating: Excellent Body: The price was right,the service was excellent and delivery was timely. The product (filters) were as advertised and ready for use. I could ask for nothing more and am truely satisfied. Bob from Des Plaines, Il Order: 17920 Rating: Excellent Body: prices comparable to the local big orange box, but sizes I need without special orders. Delivery is prompt, painless, and cheap. A first rate organization. Order: 17699 Rating: Excellent Body: I left customer service blank because I was able to order off the internet without speaking to anyone. But, the web site was very easy to use, and had a comparrison chart that I found very helpfull. This was an easy to use web site and my items arrived saftely and packed very well. I think for the cost, the shipping could have been a little quicker. So for delivery I gave them my only less than excellent score. I like that they offered an email reminder option for changing my filters. I will use them again, when in need more filters in about 6 months. Order: 17627 Rating: Good Body: This is the only place I could find the size filter I need (10x24). The price was reasonable and the shipping price of $1.00 cant be beat. The only complaint I would have is that I think the packaging could be better. Apparently my box was mushed a little and so my filters were bent up a little. It is not hampering their use. I just straightened them out. I also signed up for the email reminder which is such a help. I cant ever remember to change them so hopefully this will help me keep my system running more efficiently. Thanks, Filtera! Ill shop with you again! Order: 17118 Rating: Good Body: It would be nice if they would supply some type of shipping status or tracking number via email. There was no problem with my order. I simply placed it and it was delivered with no issues but this is just something other vendors do that gives you a feeling of comfort. Order: 17082 Rating: Excellent Body: My 1st experience with Filtera has been a good one and will return for future orders. Super fast delivery! Order: 17018 Rating: Good Body: Had problems with delivery because I live in a new development, but this was not the fault of the merchant. The shipping cartons could be a little sturdier. Of 6 cartons, one was compressed quite a bit, and one to a lesser degree. In the one carton, the filter frames were compressed. I have not used the filters as of today, but they appear to be what I expected. Order: 16891 Rating: Excellent Body: The web site was easy to use. I was able to locate a rare A/C filter by just clicking my mouse. I received the product I ordered in a timely manner. The cost of the product was competitive. Thank you for excellent service! Order: 16707 Rating: Excellent Body: Good selection, quality products, fair prices, prompt shipping (arrived sooner than expected). I have found a new supplier! Order: 16625 Rating: Excellent Body: product is exactly what I ordered. Prompt delivery was much appreciated. I put an alternate address for delivery in case I was not at home and there was no problem. I am very pleased with how easy this was and will not hesitate to refer this merchant to others. Order: 16468 Rating: Excellent Body: I ordered two sizes of A/C filters from Filtera as I was having difficulty finding one of the sizes here in the local stores. They arrived on my doorstep within two days. I then discovered I had ordered one of the sizes wrong so I emailed to Filtera to ask if I could send it back and order the right size. They emailed back right away and gave me step by step easy instructions about how to send back the first box and order the right size. I again received the order within two days. They are fast and efficient! Thanks! Order: 16333 Rating: Excellent Body: This is our second purchase from this company and both times we received our filters very quickly. The filter size we need is not easily found in retail stores so being able to purchase these from this company and to be able to get them in such a timely fashion is excellent! Order: 16218 Rating: Excellent Body: I found the site extremely easy to use, and informative. The product was reasonably priced, and arrived very quickly. I wish all internet shopping were this easy and satisfactory. Order: 16178 Rating: Good Body: Would have liked to know it would be 9 days from the time I ordered til the time I received the merchandise. Order: 15876 Rating: Good Body: Everything went well. Ordering was easy and delivery was when it was expected. I couldnt really determine whether the price was an excellent value, because they did not provide performance specification for their air filter to compare with the manufacturers filters. Order: 15829 Rating: Good Order: 15769 Rating: Excellent Body: I found something even better than what I was looking for and it was delivered in a timely manner. I wouldnt hesitate to use this compnay again. Order: 15680 Rating: Excellent Body: I have always had a hard time finding the size and quality of the filter I prefer to use. I happened upon this site and was quite pleased to find I could order exactly what I was looking for and at a price less than what it would cost locally. Now I dont have to go searching the stores looking for this product. Thank you so much. Order: 15545 Rating: Excellent Body: Great products selection was top of the line...Prices were not great,but reasonable ...Delivery was a little slow & the web site could be made a bit more user friendly...Overall I am a satisfied customer...Allan Bradley Order: 15282 Rating: Excellent Body: I purchased the refillable filters from Home Depot with the understanding that they would be easy to obtain again at this store when I needed to purchase refills. However, when I went back to get more filters they no longer stocked them. I contacted 3M, which is the manufacturer of these filters and they gave me this merchant to purchase my refills from. The purchasing was fast and easy. They had the exact refills that I needed and they came within days of my initial on line transaction. I will definitely use this merchant again for my filter needs. Order: 15158 Rating: Excellent Body: The web-site very easy to navigate. Prices very good even with shipping charges. Standard delivery was quicker than expected. Will shop here again. Will recommend to friends. Order: 15119 Rating: Good Body: E-mail confirmation of order would have been nice. Took 10 days to arrive, which seems a little too long. Order: 14820 Rating: Excellent Body: I was quite pleased to find the exact hard-to-find face mask/filters I wanted with this company. Plus, they offered an excellent very competitive price and free shipping. My only concern was the time it took to get my order, but that was quickly explained by customer service to my satisfaction. My order arrived in great shape shortly afterwards. Ill gladly buy from this merchant again and recommend their face mask/filters to others. Order: 14701 Rating: Excellent Body: Very fast service! Great shipping rates & product prices. Order: 14643 Rating: Excellent Body: I would have given Customer Service a 10 if that rating were available. In all my years of shopping over the internet, I have never had someone provide the level of customer service that Frank Pickard of Filtera did on my order. Frank ensured that I clearly understood all my product options and even provided in-depth detail of the various product specifications. My new EZ-2000 filters arrived very quickly and VERY inexpensively and were in perfect condition. They were EZ to install and I am very pleased with my purchase. I can state that Filtera has made me a customer for life. Thanks again Frank. Order: 14349 Rating: Excellent Body: Great transaction - items came faster than I expected! Order: 14301 Rating: Excellent Body: Good, solid, reliable merchant. Used them for years. Order: 14287 Rating: Excellent Body: I am satisfied, and I highly recommend this merchant. Thank you! Order: 14093 Rating: Excellent Body: Excellent service at a good price. Order: 13822 Rating: Excellent Body: Good product. I have ordered it before. Really good if you have allergies, this works with the central heating system. They sent the filters quickly. While they are expensive, it is better than paying a doctor! Order: 13814 Rating: Excellent Body: One of the return air registers is an odd width,we usually bought & smashed to fit...we could never find them in stores in the area. Found this company on the internet, thought wont hurt to try...the email that the merchant sent was cute...you may get your filters before the email, they werent to far off base. After email confirmation the filters were here in less than 24 hrs. My husband can smash his filter all he wants, I found a company that I dont even have compete for parking and no aggravating smash to fit! Order: 13632 Rating: Excellent Body: Smooth transaction. Excellent product. Im pleased with fast shipping. Order: 13611 Rating: Excellent Body: This company is a pleasure to deal with. This is my second purchase from them, and each time it was hassle-free and quick. And I received my filters in less than 3 days at no extra cost! I have told my family and friends about them and their great service. The reminders to change your filters is an added bonus! Order: 13573 Rating: Excellent Body: A definitely good online store. Received merchandize in less time than expected for $1 shipping. I like the email service they provide to those who would like to be reminded as to when its time to change those filters. Yeah, I could have set it up in my PDA, but ... Order: 13407 Rating: Excellent Body: filters arrived quickly and are what I ordered. no problems. I will order from Filtera again. Order: 13376 Rating: Excellent Body: Excellent product, fast delivery. I will order from them again. Order: 13351 Rating: Excellent Body: They were very helpful, including sending me rebate coupons. I will definately check their prices the next time I am ready to buy furnace filters. Order: 13327 Rating: Excellent Body: I MUST USE A ODD SIZED FILTER FOR MY FURNANCE BECAUSE I HAVENT BEEN ALBE TO FIND THE SIZE IN THE LOCAL STORES. FOUND THEM HERE...NO MORE CUTTING DOWN TO SIZE!!! Order: 13083 Rating: Good Body: I ordered six filters - they come in boxes of two. Within a few days of ordering, I received a shipment with one box (two filters). The packing list indicated six. There was no indication it was a partial shipment. I called Filtera and asked about the discrepancy. They told me they were out of stock and would send the rest, which they did do a week or so later. Order: 13058 Rating: Excellent Body: Delivered the correct items at a good price in record time all with friendly service. What more can you want? Great merchant. Order: 12921 Rating: Excellent Body: This is always one the easiest recurring transactions that I do online. Order: 12802 Rating: Excellent Body: Fast delivery, great price ... what else can I ask for? Thank You!! Order: 12786 Rating: Excellent Body: Great merchant to do business with.....the price was right, the delivery was fast. Their return policy is excellent. I will definitely do business with again! Order: 12699 Rating: Excellent Body: With this online purchase through Filtera, i receieved super fast and secure shipping with immediate email confirmation of order and shipping status (including tracking information). Thats as much as i could hope for in an internet purchase. Joel Order: 12640 Rating: Excellent Body: Great site. I finally found my size after searching everywhere. Order: 12591 Rating: Good Body: Great company! I mistakenly ordered the wrong size of filter for my A/C and upon receiving the item, I immediately called the company and explained the situation. They replaced the filter with the correct size with no hustle at all. I would recommend this company. My only comment is the prize of the filter is kind a high. Order: 12565 Rating: Excellent Body: I purchased the same filters from Lowes and paid twice this price for them. This Co. is honest. Lowes failed to reveal that the rating for these filters is an 11 and not 12 like the package indicated. I highly recomend Filtera Air Conditioning and Furnace Filters. It is hard to find an honest person or company these days. Order: 12316 Rating: Excellent Body: Very good transaction, will use this vendor again. Order: 12279 Rating: Excellent Body: Having started with this filter when my a/c unit was installed, I wanted to stay with it. Finding it was a real problem until I searched for it and found it on this site! Ease of ordering & receiving was wonderful! I am very satisfied. Order: 12170 Rating: Excellent Body: Excellent selection of furnace filters. Simple and straightforward shipping charge of $1.00. Prompt delivery. Order: 12113 Rating: Excellent Body: Wide range of filter sizes and very fast delivery. I used to special order my filters from my local Home Depot. This was much easier and faster. Order: 11983 Rating: Excellent Body: When I asked specific questions about the use and length of time for changing the air filters which I purchased. I received an indepth answer that was very helpful. Catherine Marieh Order: 11555 Rating: Excellent Body: I ordered the filters on Tuesday and they were delivered on Wednesday. Very high quality and a very competitive price. Order: 11472 Rating: Good Body: On the Up Side: My existing filter was clogged with cat hair and I was not able to find the appropriate size replacement filters in any of the hardware stores near my home. Once on line I was quickly able to locate the right size with several choices in filter type and quality. Although buying an entire case, (10 ea.) was a bit much, at least for the next two years I will have them on hand to meet my home maintenance requirements. Overall, I was driven by necessity and it proved to be a positive experience finding an item that I normally would never go on line to look for. I was impressed and will most probably do it again. On the Down Side: The prices were somewhat higher then expected even for the bottom end filters. By the time I figure in the price per unit and shipping, it would have been much cheaper to buy locally, had I been able to find them. It also took longer to receive my order then I would have liked since my filter was already clogged and not about to become clogged. Faster shipping was I believe, available, but again that would have driven the price far beyond reason. Order: 11271 Rating: Good Body: They even helped me out with a coupon code! Thanks. Order: 10942 Rating: Excellent Body: I recently opted to try Yahoo shopping instead of special ordering an odd sized filter from a local heat and air supplier. I could not be any more pleased with Filtera. The filter cost was almost identical to what I would have paid locally. I ordered on a Friday afternoon and received delivery on Tuesday afternoon, with a shipping cost of only $ 1.00. An added bonus was the tech info on the Filtera website so I could buy the filter with the high efficiency I wanted without buying more filter than I really needed. I will be using Filtera for all my future filter needs. Order: 10836 Rating: Excellent Body: Web site is well laid out, easy to order and extremely fast shipping. Prices seemed a tad high, but the service and low shipping cost was nice. Order: 10602 Rating: Excellent Body: Last time part of my order didnt arrive. When I called they immediately knew what had happened, apologized, and I received the rest of the order within a few days. Thats good service. Order: 10195 Rating: Excellent Body: Great service, open communication and fast efficient delivery. Order: 10179 Rating: Excellent Body: We had tried several hardware stores,and home improvement stores and no one in this area seemed to be able to supply the air filters for our furnace which is a wellknown furnace. We found it on the net and within the week the product was on our doorstep.It was well packaged and was exactly the right filter for our furnace. We will be glad to receive the 6 month reminder to change filters again Order: 10122 Rating: Good Body: The initial order took almost 10 days to arrive. A little long for Fed Ex. Additionally, I inadvertently ordered the wrong size filters (see suggestion below) and, after speaking with customer service, I was able to return them (at my expense) for a promised refund. I was very thankful for that but would have been exstatic if I hadnt had to pay the Post Office $8.00 for the return. Overall, Filtera does a good job. Suggestion: The drop down menu on you web site should default to zero and prompt the customer to enter the filter size if none was selected. That way if someone makes a mistake they wont order the wrong size by default. Order: 10075 Rating: Good Body: is great to get the oportunity to buy on line , and save time Order: 9554 Rating: Good Body: Filters were fairly priced, quickly delivered at a minimal delivery charge and the filters were the quality I expected. It was a hassle-free purchase. Order: 9536 Rating: Excellent Body: Delivered as promised- no problems! Order: 9486 Rating: Good Body: It was easy. Enter the order, enter the payment info, and get the item two days later. Price was unattractive, but cheaper than some other sources. Thats not the vendors fault, these are high-priced items everywhere, dont know why that would be. Order: 9458 Rating: Excellent Body: Fast and easy to order. Shipment super! Order: 9404 Rating: Excellent Body: Reasonable price, all sizes, quick & easy. What more do you want? Order: 9392 Rating: Excellent Body: This merchant is great to deal with. They will make any size filter you need. Excellent to deal with. Order: 9369 Rating: Good Body: Delivery was a bit slow Order: 9295 Rating: Excellent Body: Ordered with ease and prompt delivery. Order: 9290 Rating: Excellent Body: I looked for this size of filter and could not find it in local stores.. Tell I went to your web site. Great Job.. Avtar Order: 9234 Rating: Excellent Body: Great first expereience with. Easy site, prompt shipping, no hassles, not need to test customer service. Order: 9233 Rating: Excellent Body: Document the contents of each box shipped. Order: 9202 Rating: Excellent Body: Very pleased with quick service and excellent selection. Will recommend store to others. Order: 9089 Rating: Excellent Body: Very poor customer service and no tracking site. Delivery delayed for 7 days and no idea of shipping date due to no inventory of items. Order: 9044 Rating: Good Body: Odd size filter not available from Home Depot shipped immediately from Filtera at reasonable price. Ill buy from them again. Order: 8936 Rating: Good Body: Fast shipping Order: 8301 Rating: Excellent Body: Sent confirmation for both purchase and shipping with tracking number provide. Shipped out same day. This is what I expect from any internet merchant and many dont, so hats off to Filtera. Very happy with this merchant and will purchase again from them. Order: 8227 Rating: Excellent Body: I checked prices and this company had very good ones. They also had the size filter I needed that has been hard for me to find, even in the bigger stores. Everything they promised happened, and I will definitely order again from them. Order: 8165 Rating: Excellent Body: Our local stores did not carry the furnace filter size we needed for our new home. However, we easily found the size we needed at Filtera. Plus the site offered more than one choice of filter quality, an added bonus. We ordered a years supply and will be a return customer in the future. Order: 8152 Rating: Excellent Body: A very easy, quick shopping experience. They provided the item I needed and shipped within a few days. I will continue to buy from this company. Order: 8138 Rating: Excellent Body: A small SNAFU was handled quickly and easily. Best price on the net, super fast shipping. I wish all Internet companies and transactions were this terrific. Thank You. Order: 8098 Rating: Excellent Body: Filtera had products that were not carried in local stores. Shopping was quick and easy and my order was shipped to my home. Cant get much easier than that! Order: 7946 Rating: Excellent Body: very good selection-best I have found anywhere else Order: 7924 Rating: Good Body: Filters were damaged during shipping. Althought the filters appear to be a high quality item the box arrived crushed. They the company did offer a 10% rebate due to the damagfed filters however it does reflect negativity about the company in my mind. I probably will not reorder from this company again. Order: 7894 Rating: Excellent Body: Very pleasant experience. Called to find out when order was to be shipped and the response was great. No problems what so ever. I am planning to purchase additional filters from this merchant. Order: 7741 Rating: Excellent Body: I am a repeat customer, because the overall buying experence is excellent! Order: 7596 Rating: Excellent Body: This site was easy to use & easy to locate what I was looking for. The filters were less expensive than other places and in years past when I purchased them direct from 3M. They arrived quickly and are exactly the right size. This company also offers a 3 month e-mail reminder to change the filter in my home. Order: 7421 Rating: Excellent Body: This site was very people friendly, easy to find what I needed, explained the differences in the filters so I could choose the right filter for my unit. I have kept the web address for when I need to reorder. Sincerely, M Rackay Order: 7324 Rating: Excellent Body: Having filters delivered to the door is fast, easy, and convenient. Filtera pricing is competetive, and shipping cost is incredibly low! I highly recommend this company. Weve used their service for a couple of years now. The variety of filter sizes, types, and manufacturers is extensive. The internet site itself is very easy to use! Order: 7316 Rating: Excellent Body: Cant go wrong with this company, use them over and over and they consistently provide excellent service and support! Order: 7245 Rating: Excellent Body: Prompt service. Came earlier than expected. Order: 7174 Rating: Excellent Body: Prompt delivery and good price. Good communication including delivery tracking number. Keep up the good work! Order: 7145 Rating: Excellent Body: Quality merchandise, quick shipment, good communication. Order: 7091 Rating: Excellent Body: Always grateful for the prompt shipping. Thank You. Order: 6923 Rating: Good Body: good service, easy to order, and excellent follow-up on order status. only complaint is lack of shipping options to Hawaii. the only option was FedEx and it still took over a week to get my order. Order: 6833 Rating: Excellent Body: Fast delivery -- good price. Order: 6784 Rating: Excellent Body: Very good site, fine products, My order/delivery were simple. Very pleased. Order: 6778 Rating: Excellent Body: This seller made it very easy to purchase their product. It was received very quickly and it was exactly what I ordered. I will order from them again. Order: 6750 Rating: Excellent Body: Very quick, reliable, and dependable service. Very good quality filters also. Order: 6650 Rating: Excellent Body: I was very please with the product at half the price of Home Depot! Order: 6607 Rating: Excellent Body: Your service was excellent, I will recommend them to other apt owners on my complex. Order: 6603 Rating: Excellent Body: easy site to navigate and plenty of sizes that you cannot get at the big name box stores, plus the advantage of having home delivery instead of fighting the traffic to get to the stores. Order: 6404 Rating: Excellent Body: While the price wasnt less than retail, the buying experience was great (easy to fnd product, easy to order, delivery as promised) . This is the second time Ive used them and I will use them again. Order: 6390 Rating: Excellent Body: These filters are not cheap anywhere, but they are high quality and last around 90 days per. I was unable to find 18x24 inch furnace filters anywhere in my location. Filtera had them and got them to me in less than a week. They came in perfect condition. Filtera also emailed me a time to replace you filter reminder. The customer can opt for this, and if you want it, the notice can come 30, 60, or 90 days apart. Since its easy to forget to chnage the filter, this is a really great service--at no additional charge. I write the date I install a filter on the filter itself, but often find I forget to change it until a month later. Now my forgetfulness is cured. Order: 6284 Rating: Good Body: This is my first experience with Filtera. The communication was excellent and the delivery was as promised. did not use Customer Service so that should really be an N/A. The product was packaged well so that it arrived in perfect condition. I would recommend Filtera to others. jeanne Order: 6199 Rating: OK Body: Had to write to get things going...seems like things got hung up in yahoo and he did not get the order. Otherwise items were shipped correctly with good packing Order: 6190 Rating: Excellent Body: This is the first time I have ordered from this company. They had the size I needed, the web site was easy to navigate, and the order was received BEFORE the scheduled shipping date. A pleasure to do business with a company like this. My friends and family will certainly hear about this. Thank You. Order: 6183 Rating: Excellent Body: Second time i have purchased from this company, and second time i am happy with everything. They have good prices, timely shipping, and good variety of filters to choose from. I will continue to order my filters from them. Order: 6050 Rating: Excellent Body: Filtera carries the most complete line of 3M furnace filters I found on the net. Their minimum order quantities are reasonable (6) for the size I needed. Their prices are just about MSRP (for 3M, anyway), but their shipping costs make up for their product prices being near list: I paid $1 to have 6 filters shipped via FedEx. This is the place to which to go first if you want brand-name filters quickly. Order: 6038 Rating: Excellent Body: Excellent merchant and good deal. Fast response and merchandize showed up as promised with tracking information provided. Keep up the good work. Order: 5970 Rating: Excellent Body: All worked perfectly. They had excellent inventory at competitive prices. Inventory included uncommon sized filter that I could not find in largest local stores. A key fact in my shopping experience was the listing of this vendor on the manufacturers website as an online retailer of the product line. The manufacturer is a top brand name with very informative website and easy (click-through as I recall) to this vendor (among others). This vendors website was more consumer friendly than some of the others listed. Will use them again. Order: 5968 Rating: Excellent Body: I was very pleased with my entire experience in dealing with this company. Website was clear, concise, responsive. Product arrived in a timely fashion in very good condition. Will recommend them to others. Order: 5784 Rating: Excellent Body: My heating and air conditioning system requires an uncommon filter size. Not only could I not find the correct sized filter in local stores but few ONLINE stores sold them and if they did carry the filter, they were expensive! However, Filtera offered a wide selection of varying quality at the best price. The ordering process was quick and simple. I received my filters a few days later. Furthermore, Filtera periodically sends me an email as a convenient reminder to change the filter. This is a great customer care option. In a nutshell, Ive found Filteras product to be high quality, their service prompt, and customer care great! Filtera has my future business. Bill G. Order: 5710 Rating: Excellent Body: The filter has dramatically reduced dust and other particulates in the house. The workmanship is very good, the instructions are clear, and the price is considerably lower than for comparable products. Order: 5637 Rating: Excellent Body: Internet shopping just as it should be. Order: 5629 Rating: Excellent Body: Easy to order had item in stock shipped promptly no shipping charge received in good condition would use this merchant again Order: 5580 Rating: Excellent Body: Best price and fast delivery. Will order from Filtera again. Order: 5572 Rating: Excellent Body: Very very good service. I called the company once to get more information. My call was returned promptly and by a very courteous and knowledgeable professional who was able to give me all the information I needed to make a purchase decision. I used the $1 shipping fee option, expecting to wait at least a week for delivery, but to my surprise the item (a 45 lb piece of equipment) arrived in two days! It turned out that the item was made and shipped from a city nearby. The merchandise appears to be excellent quality and has so far operated as well as advertised. Overall, very professional and reliable. A good experience. Order: 5520 Rating: Excellent Body: Very pleased. Filtera made it very easy, and was high quality in ordering and delivery while still being low cost. No brainer. Ill look forward to using them again when time to reorder. Will also be glad to recommend when opprotunity arises. Thanks! Order: 5309 Rating: Excellent Body: Filtera had the hard-to-find sizes I needed. High quality, fast delivery, reasonable price--everything could not have been better. Order: 5064 Rating: Good Body: Product came on time. No problems!!!! Order: 4930 Rating: Excellent Body: Got exactly what I ordered. Arrived quicker than I expected. Order: 4853 Rating: OK Body: Could not buy 1 filter- had to buy 4. I assumed since the other filters were 1 inch thick that these would be too. the one I opened is thinner than a paper towel. I cannot use the filters. Order: 4811 Rating: Excellent Body: My order was easy to place and arrived quickly. The low shipping price was a wonderful benefit. I will enjoy being reminded every 30 days to clean my new filters! Thanks for a most satisfactory experience. Order: 4747 Rating: Excellent Body: Price was within norms and delivery time was acceptable. I have not yet installed the filter I still have a few old ones to use up. Order: 4700 Rating: Excellent Body: The site was put together nicely and the selection of filters sufficient to make descisions. The filters fit nicely, but I would have appriciated that the filters be labelled with an air flow direction. Order: 4663 Rating: Excellent Body: This was a smooth transaction with good communication and a quick delivery with the exact product. I will be a return customer who will not hesitate to recommend others to this business. Thank you, David, Crestline, California Order: 4592 Rating: Excellent Body: A quality product was delivered in an expeditious manner. The customer service line was answered following a very brief wait, the representative was courteous and very helpful in guiding my purchase. Order: 4452 Rating: Excellent Body: If I can not think of any improvements to make, the product and service must have been excellent. I will order again. Order: 4423 Rating: Excellent Body: They did a great job. I would definitely buy from them again when I need more HVAC filters. Thanks. Order: 4159 Rating: Excellent Body: There should be a smaller quantity purchase option which may not give the consumer free delivery, but a price break! Order: 4129 Rating: Excellent Body: Excellent online shopping/buying experience. Ordering a carton at a time, is the way to go-the filters are on hand whenever I need to change one. Pricing by single or carton is an answer for everyones needs.- Order: 4018 Rating: Excellent Body: The company called me to verify my order because I had ordered two of the same item. Appreciate their anticipation that I had made a mistake. Order: 3979 Rating: Excellent Body: It was so easy to order. It is a difficult-to-find size of filter. They had it and shipped it quickly. Ill order from them again. Order: 3925 Rating: Excellent Body: I got the product I wanted. Excellent service. An easy way to get what I want. Order: 3818 Rating: Excellent Body: Will continue to use this service in the future. Dennis Order: 3798 Rating: Excellent Body: My furance is a Lennex, a widely known brand. One reason I purchased it WAS because it is well known. So, you can imagine how upset I would get when I couldnt get filters to fit it. I checked all of the big box store chains from here to the state border. Even the furance installer, who does a year service, didnt have the correct size! In frustration I turned to the net and there, Filtera had exactly the size I needed. And I had a reasonable selection of grades at reasonable prices. The next day I told everyone I work with, about the site. No longer will I have to customize the wrong filter with scissors and tape. Order: 3789 Rating: Excellent Body: Great company to do business with. Will definitely order from them in the future. Order: 3757 Rating: Excellent Body: I am a first-time customer of Filtera and I was very please with the service. Order: 3745 Rating: Excellent Body: I was impressed by a quick phone response to a question thta I had left for Customer Services. Also, the speed of delivery was appreciated. The email reminder (customer specified)will serve as a very convenient and important message to me in maintaining my furnace function and a healthy breathing environment. I have already recommended this site to others. A tip of the hat to you! Best Regards, Dr.B Order: 3704 Rating: Excellent Body: I have no problems to report! I ordered a filter, it came in a couple of days, I installed the filter, ( it fits fine). I would do business again with Filtera. Order: 3623 Rating: Good Body: Filters dont show which way they should be insterted. Previous filters always showed air flow...these do not. I looked all over them, carefully. NO arrow. Seem good construction for the price, and much less than what I would of paid at Home Depot or Lowes for simular. (They did not have my size) Order: 3459 Rating: Excellent Body: Couldnt find these filters in local stores. Was glad to find them on the net, and this merchants price seemed to be about the lowest. Order: 3380 Rating: Excellent Body: Filtera has a good selection of filters in all sizes, reasonable prices and easy ordering. That alone is noteworthy but they also delivered in just a couple of days. Were very impressed and will definitely continue to do business with them. Order: 3043 Rating: Excellent Body: excellent selection, very easy to navigate on and order from. I will use again Order: 2969 Rating: Excellent Body: Everything arrived when expected, in perfect condition. I would use them again without a doubt. Order: 2929 Rating: Excellent Body: Filters came promptly and were well packed. Order: 2831 Rating: Excellent Body: both filter orders were easy to purchase online. the delivery was fast and the filters arrived in fine condition. i would; however, like to see the price drop on the filters (especially the nicer ones so i could maximize my air quality at a reasonable price). thanks Order: 2820 Rating: Excellent Body: The way all purchases should be. I got what I wanted in a timely manor. Order: 2721 Rating: Excellent Body: Got what I wanted , when I expected it, at about the price I expected. This is our second order. Order: 2552 Rating: Excellent Body: My neighbor found the website for us. We have an odd size filter and the company had our size. I ordered them and they arrived in a very short period of time. We are very pleased and will continue to order from them. Order: 2520 Rating: Excellent Body: Went to the web sight. Had no problem in looking up the size or in placing the order. There was no need to contact customer service. Everthing from putting the order in to receiving it was done in a timely fashion. The web sight also offered a 30 day e-mail filter change reminder at no charge. Which I took advantage of. I will purchase from this web sight again. Order: 2473 Rating: Good Body: I was very pleased with this company with the exception of the prices. I found them to be quite expensive for the products offered, especially after paying the additional cost for shipping, handling, and taxes. However I needed the filters so I went ahead and paid what they asked, this time anyway. I do wish that Filtera would think about a price reduction, or at least offer free shipping on every order. If that were to happen then I would definitely be a return customer! Order: 2422 Rating: Excellent Body: excellent range of sizes and prompt delivery Order: 2404 Rating: Excellent Body: Couldnt find these filters anywhere locally. Saved time and money using Filtera. Keep up the good work. Order: 2394 Rating: Excellent Body: SELLER IS A EVERYTHING WITH THE TRANSACTION WENT SMOOTH. Order: 2268 Rating: Excellent Body: Appreciate description, explanation of terms. Also the prompt shipping of this product. Thank You. Order: 2229 Rating: OK Body: I ordered two different sizes of furnance filters. They were 12 each of 14 X 14 and 20 X 25. The 20 by 25 box had visable damage on one conner. When I opened this box of filters 6 of the 12 filters were bent and/or crushed on one end. I think they are still usable they just arent real pretty to look at. Order: 2211 Rating: Good Body: I was having difficulties in finding my particular size filter at the retail stores so I went directly to the web site and was able to order them with no problems and they were delivered quickly. Order: 2174 Rating: Excellent Body: Needed a 20x24x5 HVAC filter. Big Box stores and hardware stores dont carry this type of filter anymore. Filtera does! They had what I needed for less than I paid the last time I purchased one, and the shipping cost a $1. Great service, easy to order web site, and quick delivery. Marked them as a favorite in my browser. Order: 2047 Rating: Excellent Body: the filters arrived sooner than I expected and in excellent condition. i had no need to use customer service. Order: 2001 Rating: Good Body: I felt that the delivery was a bit slow, compared to other vendors that Ive order things on the internet. I dont even pay the extra for the faster service either. Order: 1986 Rating: Excellent Body: Good price and service. Will buy from them again. Order: 1944 Rating: Good Body: Almost 3 $ cheaper at Lowes .They were not previously on the shelf Order: 1871 Rating: Excellent Body: The filters were delivered in a few days, well packaged,and in very good condition. Order: 1858 Rating: Good Body: I am handicapped and cant get to the store very often to shop and ordering on line was easy for me. The delivery was very fast. Order: 1743 Rating: Excellent Body: They had our filter sizes, wide variety and helpful comparison information and great deal on shipping. Order: 1729 Rating: Excellent Body: great buying experience ! Thanks Order: 1609 Rating: OK Body: I found these same filters at my neighborhood home improvement store cheaper. Order: 1571 Rating: Excellent Body: Product is great! Delivered very quickly! Order: 1570 Rating: Excellent Body: Products were delivered quickly and they were exactly what I was looking for. Thank you. Order: 1546 Rating: OK Body: Because the packaging was not up to shipping abuse, the filters arrived slightly bent at the corners, but they are still serviceable. I would suggest two things: 1. all filters should be individually plastic wrapped. 2. hard plastic L-shaped pieces at the corners of the shipping box would help protect the filters in transit. Otherwise, the filters are the right size and seem to work well. Order: 1483 Rating: Excellent Body: This company is wonderful! I received the shipment immediately and found that I had ordered the wrong size filter. After an email to the company, I was able to return them for the proper size. When they received my first order it was credited out in full and then I was charged for only the second one which was received within days after. They were polite and a pleasure to deal with. This is what good customer service is all about. I highly recommend them! Order: 1475 Rating: Excellent Body: Prices are excellent and weren't offset by any rediculous shipping costs as Filtera charged me only one dollar for shipping. Service is also prompt-I was anxious and did not get a ups tracking number for the order, and sent them an email; I got a response fairly quickly. I will shop here for my air filters from now on. Order: 1453 Rating: OK Body: The shipping was slow, also the frame was a little bent but not worth the hasle of sending it back Order: 1430 Rating: Excellent Body: They have a toll free number to contact them. They were very helpful in anwering questions. I received my product 4 business days after ordering. Order: 1362 Rating: Excellent Body: Info on products is perfect. Ordering is easy and quick. Delivery was very timely. I wish all on-line shopping was this great...Ted Albrecht tjalbrecht@cs.com Order: 1267 Rating: Good Body: The box was not sturdy enough for shipping. Corners were crushed, and contents moderately damaged. Otherwise, all went well, and I would order from them again. Order: 1246 Rating: Excellent Body: After searching all teh local hardware stores for teh new in-duct filters for my new house, I found them here. The prices are great, and order and delivery was quick (2 days). I will continue to use this source! Very happy and satisfied, Houston, TX Order: 1210 Rating: Excellent Body: The customer service staff is kind, considerate and VERY helpful. I had ordered the wrong product and they were very helpful in taking care of the issue and making sure that I got what I was looking for. I certainly look forward to doing more business with Filtera. I only wish other businesses operated like Filtera... Order: 1183 Rating: Excellent Body: The product was cheaper than the best price I had gotten previously. Shipping as a bargain and the product arrived quickly. I found the product to be of high quality. |