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| Thank you for shopping at the Guggenheim on-line store. All proceeds from the Guggenheim Stores support the programs of the Museum.
For online inquiries contact:
Customer Service 1071 5th Avenue, 9th Floor New York, NY 10128 Fax: 212-423-3640 Phone: 1-800-329-6109 sales@guggenheim.org
Visit us:
GUGGENHEIM STORE, NEW YORK
1071 Fifth Avenue (at 89th Street), New York, New York 10128
Store Hours
SAT-WED, 9:30 AM-6:15 PM
THUR, 11 AM-6 PM
FRI, 9:30 AM-8:30 PM
GUGGENHEIM HERMITAGE STORE, LAS VEGAS
3355 Las Vegas Boulevard, Las Vegas, Nevada 89109
Store Hours
MON-SUN, 9 AM-9 PM
Store Information, call 702-414-2490
PLACMENT OF ORDER
Once an order is placed on our web store you will receive an automated response to confirm your order has been received. Your credit card is not charged automatically. Your order is reviewed and processed shortly. You may be contacted by a customer service representative with a revised order total or any inquiries pertaining to your order.
PAYMENT
We accept the following major credit cards: Mastercard, VISA, and American Express with valid expiration dates.
New York state orders include an additional 8.375% sales tax.
RETURNS AND EXCHANGES
If you are not completely satisfied with your purchase, you may return the merchandise for a replacement, exchange, or full refund within 30 days from receipt.
Merchandise for return or replacement should be sent to:
Guggenheim Museum
Retail Customer Service
1071 5th Avenue, 9th Floor
New York, NY 10128
SHIPPING POLICY
CONTINENTAL UNITED STATES SHIPMENTS
All orders (custom orders see below) are shipped UPS Ground. Please allow 7-10 business days for delivery.
In the event of a delay, you will be contacted.
Deliveries can not be made to P.O. Box numbers.
CONTINENTAL UNITED STATES SHIPPING RATES
| Up to $15.00 | $5.95 |
| $15.01-$30.00 | $9.95 |
| $30.01-$50.00 | $11.95 |
| $50.01-$75.00 | $13.95 |
| $75.01-$100.00 | $15.95 |
| $100.01-$150.00 | $18.95 |
| $150.01-$200.00 | $20.95 |
| $200.01-$250.00 | $22.95 |
| $250.01-$300.00 | $26.95 |
| $300.01 and Up | UPS quote required |
INTERNATIONAL SHIPMENTS (Outside of Continental United States)
Please allow 7-10 business days for delivery.
DUTIES AND TAXES
All duties and taxes are the responsibility of the customer.
INTERNATIONAL SHIPPING RATES
Canada and Hawaii
| Up to $15.00 | $9.95 |
| $15.01-$30.00 | $14.95 |
| $30.01-$50.00 | $15.95 |
| $50.01-$75.00 | $17.95 |
| $75.01-$100.00 | $19.95 |
| $100.01-$150.00 | $22.95 |
| $150.01-$200.00 | $24.95 |
| $200.01-$250.00 | $26.95 |
| $250.01-$300.00 | $30.95 |
| $300.01 and Up | UPS quote required |
Asia, Australia, Europe, Mexico, South America and Other
| Up to $15.00 | $19.95 |
| $15.01-$30.00 | $24.95 |
| $30.01-$50.00 | $25.95 |
| $50.01-$75.00 | $27.95 |
| $75.01-$100.00 | $29.95 |
| $100.01-$150.00 | $32.95 |
| $150.01-$200.00 | $34.95 |
| $200.01-$250.00 | $36.95 |
| $250.01-$300.00 | $40.95 |
| $300.01 and Up | UPS quote required |
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