|   Gun Dog Supply Shipping & Other Information Page
Customer Service FAQ Links:
- Contact Us
by e-mail,
phone,
fax,
snail mail
- Satisfaction guaranteed,
returns,
exchanges,
damages
- Privacy,
your personal information
is protected by our
privacy guarantee.
- Ordering,
pay methods,
how to order,
paying by gift certificate
- Shipping Info,
free shipping,
shipping methods,
shipping rates,
delivery time,
express shipping
- Testimonials
 About the Snells & Gun Dog Supply
- Gun Dog Supply was founded in 1972 by Anne and Warner Snell, and is now run by their sons, Steve Snell (President) and Rob Snell.
- Our 5000 square foot warehouse is located in Starkville, Mississippi at 400 Industrial Park Road.
- Call 1-800-624-6378 or e-mail Steve Snell at sales@gundogsupply.com. We appreciate your business! -- the Snells
Contact Gun Dog Supply Online
- E-mail is the best way to contact us. We check e-mail every day and respond as fast as we can. You should have a reply within one business day.
- E-mail Steve at sales@gundogsupply.com.
- If you have a question about your order, please make sure your e-mail includes your name and order number.
- Call 1-800-624-6378 (USA/Canada).
- To dial direct call 1-662-324-2410.
- Phone hours are weekdays (Monday - Friday) from 8:00 a.m. to 6:00 p.m. CENTRAL time. We observe daylight saving time.
Fax orders or questions to FAX 1-662-324-6011.
MAILING ADDRESS:
Gun Dog Supply
P.O. Box 80133
Starkville, MS 39759 USA
Guaranteed Satisfaction
- Your satisfaction is guaranteed!
- Return any unsatisfactory item within 30 days of the invoice date for credit to your account, exchanges, or adjustment.
- Regular shipping charges apply on all exchanges. Please see instructions for returning merchandise under "RETURNS" listed below.
- Have questions? Need help? E-mail us at sales@gundogsupply.com or call 1-800-624-6378.
Your Privacy is Protected
- Protecting your personal information / privacy is very, very important to us.
- We hate spam! Gun Dog Supply does NOT sell or rent our customers names, addresses or e-mail addresses to anyone.
- We send out e-mail notifications on products, special promotions, etc. from time to time.
- If you ever get e-mail or newsletters from us and you DO NOT want to continue receiving these messages, simply reply with the word REMOVE in the subject line and we will remove your name from our e-mail lists.
Ordering from Gun Dog Supply
- Credit card orders are accepted on-line, by fax or, by phone.
- We accept Visa, MasterCard, American Express (AMEX), and Discover
- We now accept PAYPAL.
- Money orders and Cashier's Checks will be accepted.
- All orders outside the U.S.A. should be credit card orders or in U.S. funds.
- We DO NOT accept personal checks.
ORDERING OVER THE INTERNET:
- Ordering over the internet is safe, easy, and totally secure. When you order from Gun Dog Supply over the internet, you connect with Yahoo Store's secure server which protects your credit card and personal information.
- Internet Explorer users should see the LOCK (secure) symbol when you check out.
- Firefox users should see the unbroken key symbol when you check out.
- Shortly after placing your order on-line, you will receive an e-mail confirmation of the order you entered on-line.
- Please note: free shipping on certain internet specials and shipping costs on international orders may NOT be shown on this confirmation, but WILL be reflected on your final invoice.
ORDERING BY TELEPHONE:
- Our phone hours are from 8:00 A.M. - 6:00 P.M. Central Time. Monday - Friday (except for major national holidays).
- Voice Mail messages are accepted 24 hours each day, seven days each week. Call 1-800-624-6378. Our fax number is 1-662-324-6011.
ORDERING BY MAIL:
When you order by mail, please be sure to include all item #'s and the full item name and price, as well as your name address, phone and e-mail (if available). Include $5.95 to cover standard shipping on all orders totaling less than $125.
- Outside the 48 States? Please call us for a shipping quote prior to mailing your order. You may send payment by credit card of money order.
- Please note: we do not accept personal checks.
ORDERING WITH A GIFT CERTIFICATE:
- Online orders need to include credit card account information so that the order can be processed online.
- Your credit card will not be charged anything unless the purchase exceeds the value of the Gift Certificate.
- Phone orders? Please provide club/chapter name, dollar amount, and the GDS-number.
- Internet orders please list club/chapter name, dollar amount, and the GDS-number under the "Comments" field.
- Limit one gift certificate per customer, family, address, and/or transaction.
Customer Service
Gun Dog Supply
PO Box 80133
400 Industrial Park Rd Ste. G
Starkville, MS 39759
Price Changes
Prices in this catalog are subject to change without notice. Please e-mail US if you have any questions about prices.
Shipping Information
- United Parcel Service (UPS) and the US Postal Service (USPS) are our standard methods of shipment to all areas within the Continental U.S.
- Most orders ship out the same business day (M-F) received.
- FREE SHIPPING - We pay the shipping cost on all orders of $125 or more to destinations within the continental United States (lower 48 states).
There is a $5.95 shipping charge on all orders under $125
to be shipped to destinations within the continental U.S. (lower 48 states).
International orders and orders with personalized dog collar I.D. plates take longer. We will contact you by e-mail if we have any questions regarding your order, or if there will be a significant delay in processing your order.
Shipments to Alaska, Hawaii and US Territories will be billed at the actual shipping cost.
Shipments going to APO's, FPO's and P.O. Boxes will be shipped via the US Postal Service regardless of shipping option chosen.
Shipping Methods / Options -- Domestic (USA)
We use UPS and the US Postal Service to ship to most addresses in the continental US. If you are unable to receive packages using either of these services please let us know when you place your order.
Express Shipping, Next Day and 2-Day Air packages
|
Service |
Shipping Time |
Average Cost |
|
Standard Shipping |
1-5 Business Days - 48 States |
$5.95 US - Free on orders totaling $125 or more |
|
UPS 2nd Air |
2 Business Days - All US Addresses |
$29.95 |
|
UPS Next Day Air |
1 Business Day - All US Addresses - Saturday Delivery available for $10-15 additional to most areas |
$49.95 |
International Shipping Options
- We ship to all US addresses, including military addresses (APO, FPO) and US Territories, as well as all Canadian addresses.
- We do not ship to any other international destinations. All addresses outside of the US48 pay the exact cost of shipping.
- NOTE: When ordering on-line our website applies an average shipping cost for the shipping method you choose. We will adjust the cost before your credit card is charged.
- Please feel free to contact us for a shipping estimate.
- We ship via UPS and USPS Airmail.
- OUTSIDE THE USA -- FREE Shipping is not available outside of the US48. You pay the exact cost of shipping your Air Package. Since exact cost cannot be determined until your order is ready for shipment and shipping cost vary greatly by destination and weight, the charges shown in the table below and on your invoice represent the "Average Cost" of shipping a sample package using the service you select. Your credit card will be charged exact cost of shipping your order. If your cost exceeds the "average" by more than 15% you will be contacted via e-mail to approve the shipping charges.
Use of Products
All of our products are designed for use in the United States. It is your responsibility to use them in compliance with all local laws. Some restrictions may apply. Not all items can be shipped by all methods or to all addresses.
Reporting Damaged Goods or Lost Shipments
- DAMAGED shipments and/or packages which appear to be damaged should be refused at the time of delivery.
- Please e-mail us at sales@gundogsupply.com or call us at 1-800-624-6378 in case of damaged or lost shipments.
Returns & Exchanges
- Return any unsatisfactory item within 30 days of the invoice date for credit to your account, exchanges, or adjustment. After this date the manufacturers' warranty applies.
- Returns should be shipped via UPS or insured Parcel Post to:
Returns
Gun Dog Supply
400 Industrial Park Rd Ste. G
Starkville, MS 39759
- With all returns, please include:
your name, shipping address, credit card number and expiration date, a copy of your invoice and an explanation of what you want done with your return. For example, refund your credit card, exchange for another item, etc.
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Please donate anything you can to the Salvation Army and Red Cross
We would like to thank Tri-tronics and Sport Dog for their assistance.
EMAIL: Howdy! This is Steve Snell with Gun Dog Supply.
I would like to thank everyo... |
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Before you decide which collar to buy, read our Dog Training Collars guide for dog product comparisons, features, reviews, & more information.
Contact Us
by e-mail,
phone,
fax,
USPS
Satisfaction guaranteed! Easy
returns and exchanges...
Concerned about privacy? Your personal information
is protected by our privacy guarantee.
Read our Ordering info, pay methods, and even how to order...
Shipping Info,
free shipping,
shipping methods,
shipping rates,
delivery time,
express shipping
Trouble with a barking dog? Steve loves his Tri-Tronics no bark collar. Check it out!
Order online via Secure Server or call
1-800-624-6378
GUN DOG SUPPLY- "Serving Hunting & Field Dog Owners Nationally Since 1972."
All words & pictures are copyright (c) 1997-2008, Gun Dog Supply or their respective owners. All rights reserved.
By Yahoo Store designer. Buy online with confidence when you order discount retriever hunting dog supplies, canine training equipment, k-9 accessories, and training products for your gun dog, bird dog, or working retriever. Your on-line purchase is protected through secure server ordering. Review our 100% satisfaction guarantee. Shop our canine closeout items, best bargains, k9 discount prices, good deals, cheap stuff and other values for sale. Compare our products in reviews, reports, comparisons, reports, and buyers guides. See our Retriever Training dummies. |
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