I guarantee all products to be free of defects in material and workmanship. I also want you to be happy with your purchase. By purchasing on the internet from only looking at pictures of products you have expressed confidence in my ability and trust my integrity. I will do my best to live up to your expectations. If you are not pleased with the purchase of any standard product for any reason once you hold it in your hand you can return it in new unused condition for a refund within 30 days. If the stitching, strap, snaps, fasteners or zippers fail prematurely in normal use I will repair or replace them free of charge for one year from date of purchase. Items made in non stock colors, styles, sizes or options not shown on this site, made to your order, are guaranteed against defects in workmanship but are not returnable. Monogramed items are not returnable. While I screen the leather for defects that I can see, the leather and the finish on it are still the responsibility of the tannery where they were made. See "Return Policy" which is a part of this guarantee for additional information. Privacy Statement and contact information is provided under the "Ordering Info" button on the menu RETURN POLICY