Looking for the latest in DDR pads or Accessories?

We have Dance Dance Revolution games and Dance pads for the Xbox, Xbox 360, Wii, Playstation 1, 2 and Playstation 3

We stock accessories for the Playstation2, Playstation 3, XBOX, 360, Game Cube, Wii, Gameboy Advanced SP, NDS, Sony PSP and for the Apple iPOD.

Dealers please call or email for more information .

We accept purchase orders from schools and Goverment Agencies.

CCR and D&B Registered.

Tel (718)-423-9229

Toll Free (877)423-4278

Fax (718)-423-9876



We are happy to ship to APO and FPO addresses, please see the info page for shipping costs.

For wholesale information please call or email us.

Thank you for visiting Harts Unlimited's Online Store.

If you have questions or comments about anything regarding our site you have come to the right place. This is the quick and easy way to get help and be heard.

If you have any questions or comments about the site, please email or call and let us know. We are constantly changing and upgrading our site, so your remarks will assist us.

Harts Unlimited 40-24 235th St Little Neck NY 11363 USA

Tel (718)-423-9229

Toll Free (877)423-4278

Fax (718)-423-9876

Email Info@hartsunlimited.com



Returns / Warranty

For any return / refund questions, please read the section below for the detail. Or contact us at info@hartsunlimited.com for other information.

In the unfortunate event you receive a defective product, we do sincerely apologize. Please keep in mind that we do not manufacturer the components, therefore we have no control over the defective rate. However, we are here to help and will be happy to assist you with a replacement within the allotted warranty period. Our warranty does not cover misuse of products, which has lead to malfunctioning.

REQUIRED STEPS FOR ALL RETURNS

You must first obtain an RMA number from us by sending an email to info@hartsunlimited.com.

When you return the package, please enclose a copy of the invoice or receipt with your name and shipping address along with the RMA Request Form. Without the proper documentation, the package will be returned without any notice. Thank you for your cooperation. Customer is fully responsible to ship back the product with delivery confirmation for the warranty. Insurance is not required but highly recommended. Return packages must be sent freight prepaid to the return address that is on the packing label. Please send your package with delivery confirmation, insurance is not required but highly recommended. We are not responsible for any lost or damaged returned packages incurred during the shipping process.

INCOMPATIBILITY IS CONSIDERED NON-DEFECTIVE issues, PLEASE DO NOT return the products for replacement. Incompatible products could be returned for Exchange (within 15 days) or REFUND (within 15 days). Harts Unlimited will accept all defective products for same-item exchange or credit at our discretion within 15 days of the invoice date. 20% restocking fee will be charged on non-defective return / upgrade / exchange.

Warranty does not cover any damage due to accident, abuse, mishandling, acts of natural, improper installation, or any unauthorized disassembly repair or alteration.

Failure to comply with any of the listed conditions of return may result invalidation of your return or a delay in processing the return. Harts Unlimited reserves the right to grant return approval at its sole discretion on a case-by-case basis.

The customer is responsible for all Shipping & Handling charges, and restocking fee on all returns. Any discrepancies could result in a delay or partial forfeiture of your credit.

RMA Process:

1.To return products to Harts Unlimited, obtain a RMA number and RMA request form from info@hartsunlimited.com .

2.Returns must be returned with shipping pre-paid. Customers are responsible for loss or damage of returned items. We suggest using a shipping method that can be tracked.

3.Warranty does not cover any products with physical damage (missing/bent pins, burnt, cracked or flaky products).

4.Shipping and handling fee is not refundable.

5.Incorrect shipment or shipping damage must be claimed within 72 hours of receipt. We will not accept any damage claim after 72 hours of receipt.

6.Factory-sealed products returned for refund: Refunds will be granted if we are contacted within 30 days of receipt. Returns are based on current value and are subject to a 10% restocking fee. (shipping is non-refundable)

7.Non-defective items (Software, and game Items) that have been opened or have a broken seal are not eligible for return.

8.Defective items are eligible for refund based on item's current value. Only if we are contacted within FIVE (5) days of the item's delivery to the customer.

9.Please be aware that a replacement may not be immediately available, and the waiting time may be as long as 15 business days.

10.Please allow up to 15 business days to process a return for refund.

11.Returned defective items will be subject to testing, and if tested to be non-defective, it will be sent back to the customer at customer's expense.

12.Items for refund must be returned in NEW condition with all boxes, accessories, manuals, cables, CDs, and other parts.

13.By submitting this RMA Request, customer is in understanding and agreement with the above terms of the RMA Policy.

To check your RMA status, please send an email with your RMA number on the subject to info@hartsunlimited.com . Thank you.

Harts Unlimited reserves rights to cancel any order without reason and is not responsible for any typographical errors.



Disclaimer Notice: All merchandise sold by Hartsunlimited.com is guaranteed against defects for 30 days from the date of the invoice. EXCEPT AS EXPRESSLY STATED HEREIN, Hartsunlimited.com MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON THE Hartsunlimited.com SITE, INCLUDING BUT NOT LIMITED TO, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

You agree that the sole and exclusive maximum liability to Hartsunlimited.com arising from any product sold on the Hartsunlimited.com site shall be the price of product ordered. In no event shall Hartsunlimited.com, its directors, officers, employees and/or other representatives be liable for any damages of any kind, including without limitation, direct, indirect, compensatory,injuries, special, consequential, incidental and/or punitive damages related to the products sold.

The Hartsunlimited.com web site and the materials therein are provided “As Is”. Hartsunlimited.com makes no representations or warranties, either express or implied, of any kind with respect to the Hartsunlimited.com site, its operation, contents, information, materials or year 2000 compliance. Hartsunlimited.com EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THE SITE OR ITS USE, INCLUDING BUT NOT LIMITED TO, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. You agree that Hartsunlimited.com, its directors, officers, employees and/or other representatives shall not be liable for damages arising from the operation, content or use of the Hartsunlimited.com site. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation, direct, indirect, compensatory, special, consequential, incidental and/or punitive damages.

Hartsunlimited.com is not responsible for any typographical errors. Please research your purchase carefully. Prices and product availability are subject to change without notice