Does Herbal Powers have the Asian Cure for Diabetes as mentioned in Kevin Trudeau's book? |
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There is no Asian Cure for Diabetes as mentioned in Kevin Trudeau's book. We are not affiliated with Kevin Trudeau.
For healthy blood sugar support supplements, please visit this link.
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Is it safe to transmit my credit card information online? |
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We are a Yahoo! Store. Our credit card processor is Chase Paymentech. This is a commonly used and very secure system on the web.
Herbal Powers is a business that believes in good ethics. If for some reason, you have any problems related to the payment of your on-line
order, please feel free to call or email us immediately and we will track down the source of the error and personally call you to help correct it. Because this process generally involves us contacting the payment processor, you may prefer to email us.
Please include the following:
1. Your Order Number
2. Accurate Telephone Number or Method by Which We Can Reach You
3. The Error You're Experiencing
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Is my personal information secure at Herbal Powers? |
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Herbal powers will never sell, rent, or share your information with any other parties. Your personal information remains entirely confidential.
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Can I return a product that I ordered? |
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All Herbal Powers Products are packaged with the highest quality ingredients. Herbal Powers guarantees the purity and freshness of all products.
Herbal Powers offers cash refund - minus shipping - on all products that have not been opened. Refunds will not be give for items that have already been opened.
Please contact Customer Service immediately if we made an error in shipping the wrong item(s) or the incorrect quantity. If we made the error, then we will make it right at no additional cost to you and we thank you in advance for your patience.
If you made the error, that is, if you ordered the wrong product, for example, then that's ok too! We treat errors as a
return for exchange. You can only return products that ARE UNOPENED. Buyer will be responsible for the additional shipping cost incurred.If upon the initial opening of your order, you discover damaged merchandise, please contact Customer Service immediately.. We consider damaged merchandise as a return for exchange. Furthermore, we will waive the cost of shipping and handling on any replacement item(s). All returns are subject to our inspection and ultimate acceptance.
Any other concerns about return policy, please feel free to contact us at:
info@herbal-powers.com
(866) 330 4372
Please send all returns within 15 days of purchase to:
Herbal Powers
707 24th Ave W
Bradenton, FL 34212
Please include your order number and a Return Authorization number given to you by customer service.
Also, include any address change or change in information.
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What is Herbal Powers shipping policy? |
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Domestic Shipping:
- Orders are typically processed and shipped the following business day unless otherwise noted. Holidays and the subsequent closing of delivery service offices may cause delays that are out of our control.
- We currently ship using the United States Postal Service (USPS),
and a major courier. Herbal Powers strives to select the courier that will provide the most reliable, timeliest,
economical, and efficient delivery service.
(Please note that ALL shipments going to post office boxes must be shipped via the US Postal Service.)
- Unless expedited service is requested, all packages weighing up to 2
lbs are shipped "standard" service. This is generally via USPS priority service.
(1) Continental United States:
All commitments are approximate and totally dependent upon the carrier used.
(Herbal Powers can take no responsibility for delivery delays.
USPS Priority Mail: 3-5 business days.
Priority Mail Shipping Rates (domestic-up to 2 pounds):
$30.00: $5.00
$30-$49.99: $5.50
$50-$99.50: $6.50
$99.50: Free
Shipping
USPS Express Mail: 1-2 business days.
(2) Hawaii/Alaska/Puerto Rico/US Virgin Islands:
We have found the best and least expensive method of shipment is via USPS
Priority Mail or Express Mail.
International Shipping:
(Please note that, because of duty and brokerage fees imposed, we no longer offer ground services to Canada.)
International shipping is expensive because shipping companies charge a
lot to send merchandise outside of the United States. We have tried to
list the least expensive methods on our website.
Please Note: We reserve the right to re-quote your
shipping cost to reflect any changes or additions charged to us by the
selected carrier. Should this occur, you would be notified via e-mail
and you would be given the opportunity to decline your order due to cost of
shipping. If we receive no response within 3 days of our e-mail to you
regarding shipping costs, we will take the conservative approach and cancel
the order. In general, the
stated shipping price will be used.
Not all methods have tracking information
available. While every country is different, here is a guide. If
you have another method that you prefer that has insurance and tracking,
we will consider using that carrier instead.
US Global Express Mail - This is the least expensive method.
We use the US Postal service which out sources to EMS. Delivery is quoted at 4-6 business days barring problems with customs.
DHL International - This method is a bit more expensive,
but has DHL helping expedite through customs. They suggest 4-6
business days, with some potential for delay due to Customs.
Customs can take anywhere from 2-14 days, depending on the country. We get asked all the time, how long we think it might take to get through customs in a particular country. The answer is we don't know, even if we've shipped to the country before, we can not be sure. This is because it really depends on how the customs office of a particular entry port is operated on a given day. If there is a national holiday, it will take longer.
While we prepare each package to allow for easy customs entry, you are responsible for the shipping cost, as well as all duty and taxes. Occasionally, international orders are delayed in customs and there is a delay in shipping time or product is confiscated. All international orders shipped are F.O.B., meaning buyer is responsible for the product once it leaves our warehouse. If you are unaware of your country's policies regarding importation of supplements, we recommend that you check with your local mail delivery office before ordering your product.
If you have any questions regarding these policies please feel free to contact us at: info@herbal-powers.com.
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Can I order by mail? |
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We use Chase Paymentech to assure safety in on-line payment. However, we understand that many still do not feel comfortable ordering on-line.
If this is the case either:
1) Order as you normally would on-line. Print out your order before you go to check out and mail it in with a money order payable to Herbal Powers". Sorry, no personal check accepted. Please send your order to:
Herbal Powers
707 24th Ave. W.
Bradenton, FL 34205
Make sure to include: the order form with email, phone number, and shipping address and Payment
2) Simply write to us and include the following information:
(a) Products you'd like to order, (exactly as they appear on the screen).
(b) Name, Address, Shipping Information, Telephone, and
E-mail address.
(c) Make sure to add in postage. If you are not sure about postage, please email us at: info@herbal-powers.com
(d) Money Order, Cashier's Check, or Bank Draft
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How do I find out if a particular product is going to react with my medication? |
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Always consult your physician before taking any nutritional supplements.
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Can I buy at wholesale prices from Herbal Powers? |
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For wholesale inquiries please contact us at:
wholesale@herbal-powers.com
(866) 330 4372
Also visit our raw materials website at: www.hpingredients.com
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Where can I find your products locally? |
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You can view a list of retailers that carry Herbal Powers brand products here.
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I live in your area, can I pick up my order? |
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Sorry, but this option is not available
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Can I suggest a product for you to carry? |
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Of course! We love to here recommendations from our customers. If we feel that the recommended product has potential to sell then we will definitely consider it.
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