1. We use UPS.. We can also ship to a military address. Quicker delivery is also available. Use Origin Zip Code 18704 (Northeastern Pennsylvania) to Calculate Approximate Transit Time. (Click Here) 2. Sales tax applies only to jewelry shipped to or delivered in Pennsylvania. WE HAVE 10 DAY RETURN POLICY EXCEPT FOR PERSONALIZED JEWELRY AND CUSTOM SPECIAL ORDERS AND RINGS THAT HAVE BEEN ALTERED. FROM THE DAY YOU RECEIVE THE MERCHANDISE. ALL RETURNS MUST BE MADE VIA REGISTERED MAIL OR A SECURE WAY WITH THE PROPER INSURED VALUE. IT IS VERY IMPORTANT THAT THE PACKAGE IS PROPERLY INSURED. SHIPPING FEES ARE THE CUSTOMERS RESPONSIBILITY. DURING BUSIENESS HOURS CALL 1.888.271.9780 FOR A RETURN AUTHORIZATION NUMBER OR THE PACKAGE WILL BE REFUSED. Shipping charges are not refundable. Many of our rings are stamped with a p. This means the ring is plumb or exactly the karat gold that it is marked. One example would be 14KP SH. This means that the item is exactly 14kt and SH is our trade mark. EVERY MOUNTED DIAMOND LISTED IN THIS SITE SHOWS A DEEPLY DISCOUNTED PRICE AND THE GRADING REPORT IS OUR OWN UNLESS IT IS STATED OTHERWISE. OUR STORE TAKES MASTERCARD, VISA, DISCOVER, AND AMERICAN EXPRESS. OUR STORE HAS ONE FULL TIME JEWELER. WE MANUFACTURE AND SET GEMS RIGHT IN OUR STORE. THROUGHOUT OUR SITE, YOU WILL SEE REFERENCES TO INSURANCE REPLACEMENT VALUE. THIS IS NOT A RETAIL VALUE OR A RETAIL PRICE. RETAIL PRICES ARE BETWEEN 40% TO 60% HIGHER THEN THE LISTED SALE PRICES. THIS IS WHAT WE SUGGEST YOU INSURE YOUR PURCHASE FOR. INSURANCE COMPANIES DO NOT SETTLE CLAIMS BASED ON RETAIL OR PERCEIVED VALUES ANYMORE. THROUGHOUT OUR SITE YOU WILL SEE REFERENCES TO ONE OF A KIND. THIS MEANS THAT THE DIAMOND IN THE RING IS ONE OF A KIND AND MAY NOT BE REPLACED AT THAT PRICE. REMEMBER THAT WE NEED AN ACCURATE FINGER SIZE. ANY USE OF OUR IMAGES OR PICTURES FROM OUR SITE IS NOT PERMITTED. THESE ITEMS ARE OWNED BY US AND RESERVED FOR OUR EXCLUSIVE USE. WE ARE NOT RESPONSIBLE FOR CLERICAL ERRORS. ALL MERCHANDISE IS SUBJECT TO PRIOR SALE. (This simply means that during peak selling seasons, merchandise is sold on a first order, first sale basis.) PRICES CAN CHANGE AS THE MARKET PRICES CHANGE.(Once an order is placed your price is locked in.) Our email address: Click Here STEVE HYDOCK INC. 150 SOUTH WYOMING AVE. KINGSTON, PA. 18704 PHONE: 1-570-283-0651 PHONE: 1-888-271-9780 VIRTUAL STORE HOURS: EVERY DAY 24 HOURS PHYSICAL STORE HOURS: East Coast Time Zone Monday: 10AM till 5:00PM Tuesday: 10AM till 5:00PM Wednesday: 10AM till 5:00PM Thursday: 9AM till 7:00PM Friday: 10AM till 5:00PM Saturday: 9AM till 4:00PM Sundays and Holidays: Closed