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You are Here : Home > Sales Policies
Sales PoliciesGuarantee:
All products carry a 30 day money-back guarantee.*
* Items must be in new condition.
* Items must be returned with original packaging.
* Shipping charges are not included in guarantee.
* Returns due to order entry error (i.e. wrong size or insole ordered) will be assessed a 20% restocking fee.
* Please include a short note explaining why you are returning the product.
Shipping Time:
We ship using USPS first class mail.
Shipping Charges:
| Order Amount | | Add |
|---|
| $0 to 9.99 | | $4.50 |
| $10.00 to 24.99 | | $5.95 |
| $25.00 to 39.99 | | $7.95 |
| $40.00 to 49.99 | | $8.95 |
| $50.00 to 59.99 | | $9.95 |
| $60.00 to 79.99 | | $10.95 |
| $80.00 to 99.99 | | $11.95 |
| $100.00 to 149.99 | | $13.95 |
| $150.00 up | | $14.95 |
For international shippments an additional $25.00 shipping charge will apply.
The following timeline should be expected for
ArchCrafters products only:
Box receipt in about 7 days
Return box to factory 3 days
Fabrication of insoles 10 days
Return shipment 3 days
Volume Discounts
Orders with 20 or more items are eligible for the
following discounts:
20 to 49 items - 5%
Over 50 - 10% off total order
All other products ship within 72 hours.
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