YOUR PURCHASES HELP SUPPORT THE PROGRAMS AND EXHIBITIONS OF THE JAPANESE AMERICAN NATIONAL MUSEUM. When you make purchases from the Museum Store, not only do you buy books, music, one-of-a-kind, and exclusive items not readily available elsewhere, you are also supporting Japanese American National Museum educational programs and exhibitions. Japanese American National Museum Museum Store 369 East First Street Los Angeles, CA 90012 museumstore@janm.org MEMBERS SAVE 10% -- Members enjoy a 10% discount on qualified purchases through the Museum Store (including on-site locations and through the website, catalog, or other mail order opportunities). Type in your membership account number and expiration date when prompted on the order form. Membership discount will be deducted from your order upon verification of membership status. To join or to renew, please visit our Contributions section. Your membership discount will be applied on any applicable items placed on the same order. You can also call our toll-free Store Order line at 888.769.5559 (Tuesday through Sunday, 11am-5pm PST) and we'll take care of it for you. No discounts, sales tax, or shipping/handling applies to contributions (Memberships, Children's Courtyard, General Donations). PRIVACY POLICY -- At the Japanese American National Museum, we respect your privacy. It is our policy that we do not to make your name available to other companies or individuals. If, at any time you would like to be removed from our regular mailing or email list, please notify us at museumstore@janm.org. ORDER BY PHONE -- Call our toll-free Museum Store order line at 1.888.769.5559 (Tues-Sun, 11am-5pm, PST) or fax us at 1.213.687.9142 and charge your purchase to your Visa, MasterCard, or American Express account. For fastest service, please have product item numbers and your credit card ready. If you are a current member of the Japanese American National Museum, please also have your membership number and expiration date available, to ensure your 10% member discount. SHIPPING -- Most standard deliveries in the continental U.S. are sent via UPS Ground delivery and made within 14 business days. For more information and shipping/handling rates, please visit our shipping & handling page. RETURN POLICY -- For information about our returns policy, please visit our returns page. GIFT ORDERS -- We offer gift wrapping and packaging options for an additional charge. For more information, please visit our gift wrapping & packaging page. SALES TAX -- Los Angeles County residents will be charged an 8.25% sales tax. All other California residents will be charged the state sales tax of 7.25%. Sales tax will be assessed according to the SHIPPING address, not the BILLING address. NON-DISCOUNTABLE ITEMS -- Certain items are not subject to member or other discounts. These include, but are not limited to sale items, and other merchandise which we feel are important to make available for sale, but on which we cannot offer discounts. AVAILABILITY -- Because we offer many items that are limited in production by our vendors, our prices and availability are subject to change at any time. We will email you upon receipt of your order if there are any changes. QUESTIONS AND/OR COMMENTS? -- Call us toll free at 1.888.769.5559 (Tues-Sun, 11am-5pm, PST) for questions about a size, gift order, or exchange. Or, you can email us at museumstore@janm.org. If there's something you are looking for, but do not find on our website, let us know! We have many more items in our onsite location. We also appreciate any comments, suggestions, or feedback you may have about the items, stories, and feature sections on our site. CREDITS -- The Museum Store Online benefits from the enthusiasm and talents of our Store Volunteers and Staff. Thanks to the many individuals who help make this website possible. Thanks especially to our enthusiastic Online Store Volunteers: Russel Tsuda, Daryl Kobayashi, Leslie Yamaguchi, Darryl Mori, Bryan Cole, Susan Osa, Joyce Inouye, Kyoko Murase, Tachi Shimoyama, and Sigrid Hudson; Museum Store Volunteers: Gordon Hashimoto, Toyoko Murakami, Fred Murakami, John Murakami, Bambi Horiuchi, Yo Nakahiro, Yuri Matsunaga, Nobie Shiokari, Masako Lucraft, Kathryn Madara, Grace Yamamura, Eileen Sakamoto, James Tanaka, and many others; and Museum staff: Maria Kwong, Randy Imoto, Neal Yamamoto, David Arnds, Mae Isidro, Dennis Lem, and Norman Sugimoto. If you are interested in volunteering for the Museum Store, please email us at museumstore@janm.org. We have a wide range of volunteering opportunities. Please let us know if you're interested, or have ideas or suggestions on how we can improve the site. -- vkm, Museum Store Online