You must be satisfied with your purchase – Period. You may return any product purchased from us for any reason. We will issue a full refund for the price of any item you return; and we will, of course, refund shipping costs for any return that is a result of our error. An Express Return Form is enclosed with each shipment assuring you a hassle free return experience.

We at Jeans Westerner are dedicated to providing unsurpassed value to our customers. Included in this is a desire to offer the highest quality products at competitive prices and deliver them in a timely and professional manner. We do care that you enjoy doing business with us. So please feel free to e-mail us your suggestions on how we may improve your experience.

We ship via United Parcel Service (UPS) in the United States only. All shipments are insured against loss and/or damage. Domestic shipments may be sent via Next Day Air Service, Next Day Air Saver, Second Day Air, Three Day Select, or by commercial or residential ground service. Shipping charges will be calculated for each order depending upon shipment weight and level of service and will be reported to you during the checkout process. Please e-mail us for additional information if you require the use of other shipping services.

We accept PayPal Payments or Visa, MasterCard, Discover, American Express, and Optima credit cards. We have a secure server to assure complete safety of credit card information. We also accept money orders and certified checks made payable to Jeans Westerner, however please realize these methods of payments may delay shipment of your order.