Help Us Fight Fraud and Abuse
Yahoo! takes fraud very seriously -- we are committed to combating
fraudulent activity on Yahoo!. In an effort to fight fraud, we are looking
closely at incidents of fraudulent and abusive activity in Yahoo! Stores
and Yahoo! Shopping.
Fraud and abuse hurt all of us by threatening a customer's sense of
security and lowering consumer confidence in online transactions.
This raises the cost of doing business both for Yahoo! and for merchants
like you. Ultimately, fraud undermines efforts to build loyalty and trust -- effectively increasing the cost of acquiring and serving customers.
What are fraud and abuse?
Engaging in unethical or unfair business practices in violation of the
Yahoo! Store Merchant Service Agreement and theYahoo! Shopping
Merchant Guidelines is considered abuse. Attempting to avoid paying
Yahoo! for hosting fees, revenue share, or other service charges is
Yahoo!'s anti-fraud initiatives:
In order to stay one step ahead of fraudulent activity, we are evaluating
unusual or suspicious merchant activity and may involve law enforcement
agencies to help prevent and stop fraud. Here are some of the additional
steps we've taken or are prepared to take to prevent fraud:
--Evaluating merchant transactions when fraud and/or abuse are suspected.
--Contacting merchants when fraud and/or abuse are alleged
--Creating and enforcing guidelines for identifying fraud and abuse
--Canceling Yahoo! Stores that violate the Merchant Service Agreement
and removing violators from Yahoo!
--Reporting fraud to law enforcement agencies
You can help us eradicated fraud and abuse by using the form below to contact Yahoo! if you have
reason to suspect fraudulent or abusive activity on Yahoo! Store or
Yahoo! Shopping. We need your commitment to fighting fraud and
we'll do our best to respond to every concern.
Yahoo! Fraud and Abuse Email Hotline: email@example.com
Where can I find more information about fraud and abuse?
We encourage you to review the Yahoo! Store Merchant Guidelines and
Yahoo! Shopping Merchant Guidelines to find out what is expected and
what is not permitted on our sites.
Yahoo! Store Merchant Fraud and Abuse Help
Yahoo! Store Guidelines
Yahoo! Shopping Guidelines