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First of all I wanted to thank you for your quick response to my last letter. That kind of customer support makes it VERY easy for me to recommend you to my friends (already my dojang is hearing plenty about you guys (we haven't had a weapons form group in awhile, and it looks like I may have sparked some interest) Tim Strackbein Thank you for your PROMPT response! IT'S HERE! Just in time for our Tournament! We will not ONLY do our best but we'll look the best too! Rest assured, we will ALSO tell everyone about you! Thanks again Scott & Jayme Dunlop (Father & Daughter) Feel free to use my comments... As a matter of fact, I'd be happy to give you plenty more... Your customer service is second to none. Anytime I've had a problem (or even a change of mind with an order) you guys have gone out of your way to accomidate me. Your turnaround time for most orders has been quite quick (sometimes taking a little over week from start to arrival at my doorstep (from AZ to VA). Tim Strackbein Your great service and pricing make you guys my pick as the best martial arts supply company on the web. If you guys do an IPO, let me know. I'll buy stock for sure. Sid Rogers Hello, I just wanted to thank you for being so quick. I am very impressed. Lance Kids First Karate Loved this website. It was very easy to use. I had no problem finding what I needed. I have already recommended this site to others, and I will use it again. Quick, inexpensive and easy. Will gladly do business with them again. I had many options that were less expensive than local merchants. The quality was great. The order came quickly as well! My kids were excited to get their escrima sticks and cant wait to use them in their karate class. THANK YOU SO MUCH FOR THE GOOD QUALITY GEAR AT A GREAT PRICE AND THE GREAT SERVICE I RECEIVED ORDERING FROM YOU. I WISH I COULD HAVE THAT KIND OF EXPERIENCE EVERY TIME I PLACE AN ORDER. THANKS AGAIN Your customer service department is outstanding and it has been a pleasure to order through this web site. I was very satisfied with the shoes I had ordered. They came in the amount of time I was told I would receive them, and the price beat all other suppliers. Thank you! This is the best martial arts store on the web. The prices are definitely the most competitive, after an extensive websearch that I did. I was thrilled to receive the equipment I ordered quickly, and I have plans for another purchase very soon. I have bookmarked MartialMart on my computer! From the time of order to the actual delivery of the purchased item. I was impressed with the customer service and the price of the item purchased. This was a last minute gift for my son, who was to have his birthday party in just 3 days from the date of purchase. I asked if it could be rushed to him so that he could receive it on his birthday. To my surprise the item came in on time. It was delivered the day before his birthday, in time to wrap the gift. Thank you MartialMart. I just wanted to let you know that you guys are awesome! I ordered two karate uniforms late Monday night. I originally asked for standard shipping. But the next day I worried that it wouldn't arrive in time. So I emailed you late in the afternoon on Tuesday to ask about expedited shipping costs. Within a couple of hours, someone had replied and told me that it was only a little extra. So I emailed back saying that I wanted the expedited shipping. The next time I looked at my order a little while later, it had shipped! It arrived a little before 8:00 this morning (Thursday)! I couldn't believe how quickly they arrived and how inexpensive the expedited shipping was. Thanks so much for such great service! Have a great day! Rhoda Wilburn  |
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