Your privacy is important to us.
Your information is secure to read our privacy policy please see: Privacy Policy.
Ordering
We accept for payment:
American Express, Visa, Master Card, Discover and PayPal.
Orders placed using PayPal:
PayPal payment link is located on your shopping cart and order confirmation page. To pay using PayPal please the PayPal logo.
Payment is due in full at the time the order is placed.
You may order via our web site:
McGonigal Paper & Graphics LLC http//:www.mcgpaper.com/
http://store.yahoo.com/mcgpaper/
Mail Order: Mail Order Form
Adobe PDF 5.0 or greater to download the Mail Order Form
Via Phone: (215) 679-8163
Office Hours Monday - Friday 9 AM to 4 PM Eastern Time
Orders require complete and correct information to be processed.
Information required during order check out process
Bill to information:
Name
Address
E-mail address
Phone number
Credit/Debit Card Information
Ship to information if different from bill to information:
Name
Address
Phone number
Order information is verified.
Order information that is not verifiable, incorrect and or incomplete will result in the delay or cancellation of your order.
To learn how we use this information please review our Privacy Policy
Office Hours
Monday - Friday 9 AM to 4 PM Eastern Time
McGonigal Paper
& Graphics will be closed on the following days:
Tuesday January 1, 2008
Friday March 21, 2008
Monday May 26, 2008
Friday July 4, 2008
Monday September 1, 2008
Thursday November 27, 2008
Friday November 28, 2008
Wednesday December 24, 2008
Thursday December 25, 2008
Wednesday December 31, 2008
Thursday January 1, 2009
In the United States, UPS observes the following holidays:
New Year's Eve - December 31, 2007**
New Year's Day - January 1, 2008**
Memorial Day - May 26, 2008**
Independence Day - July 4, 2008**
Labor Day - September 1, 2008**
Thanksgiving Day - November 27, 2008**
Day after Thanksgiving - November 28, 2008***
Christmas Day - December 25, 2008**
New Year's Eve - December 31, 2008***
New Year's Day - January 1, 2009**
Saturday+ and Sunday are rest days.
* Delivery of Saturday Air Packages only, no pickup service available
** UPS Express CriticalSM available 365 days each year
*** Delivery and pickup of air and international packages only
+ Saturday Delivery and Pickup is available in certain regions
USPS observes the following holidays:
Tuesday, January 1 |
New Year's Day |
Monday, January 21 |
Birthday of Martin Luther King, Jr. |
Monday, February 18* |
Washington's Birthday |
Monday, May 26 |
Memorial Day |
Friday, July 4 |
Independence Day |
Monday, September 1 |
Labor Day |
Monday, October 13 |
Columbus Day |
Tuesday, November 11 |
Veterans Day |
Thursday, November 27 |
Thanksgiving Day |
Thursday, December 25 |
Christmas Day |
Return Policy
All items are guaranteed and we are here to help you with your projects.
If you have a question or need help please call or send us an e-mail.
Unopened paper products may be returned within 30 days of when the product was shipped to the customer.
Software is not returnable and is supported by the manufacturer. Manufacturer's phone number is on all software packages.
In order to return goods, please call or e-mail us and obtain a return merchandise authorization (RMA) before sending the product back.
Returns without authorization will be refused.
If the product is received by us within 30 days of shipment of the order to the customer and there is a RMA number there will be a
15% restocking fee on our products and a 20% restocking fee on Folex products.
After 30 days of the order shipment date to the customer and there is a RMA number there will be a 20% restocking fee on our products.
Folex products are not returnable after 30 days.
If the above conditions have not been meet or 45 days have elapsed since the shipment date there will be no refund.
Shipping charges are not refundable, orders that are eligible for free shipping that are returned will be charged shipping.
Shipping will be deducted from the total along with the applicable restocking fee.
If a product is found to be defective, the customer should immediately call and obtain an RMA and ship the defective item back to McGonigal
Paper & Graphics LLC.
In the meantime customer service will immediately replace the defective item and charge the customer for the replacement item.
When the defective product has been returned, customer service will credit the customer's account for the cost of the product and
return shipping.
Charges for undeliverable, unclaimed and or refused shipments.
Customer will be charged full freight both inbound and outbound plus a 5% processing fee and
McGonigal Paper and Graphics LLC will charge a 25% restocking fee for undeliverable, unclaimed and or refused shipments.
Non Continental US Destinations
We ship to United States and Canadian destinations only.
Shipping
Shipping Charges:
U.S. Orders contiguous 48 States Standard UPS Ground or USPS only:
For orders up to $ 124.99 - $ 6.95 Over $ 125.00 - No Charge
Next Day Air, Second Day Air and Three Day Select incur additional shipping charges.
Shipping charges for the above services are calculated in the secure check out system.
UPS charges for address corrections. $6.00 UPS Ground or $12.00 for UPS Air Shipments.
Please insure that your address is complete and correct.
Address corrections charges will be passed onto the customer along with a 5% processing fee.
Charges for undeliverable, unclaimed and or refused shipments.
Customer will be charged full freight both inbound and outbound plus a 5% processing fee.
McGonigal Paper and Graphics LLC will charge a 25% restocking fee for undeliverable, unclaimed and or refused shipments.
For Canadian shipments:
Canadian order must meet a minimum amount of $250.00
Canadian orders must be completed by phone.
We suggest that you review the following web site links:
Canada Post: www.canadapost.ca
UPS Rates for Customs Clearance into Canada: http://www.ups.com/content/ca/en/shipping/cost/zones/customs_clearance.html
Your purchase may or will incur broker and tax fees.
You will be responsible for the payment of these fees.
Any product returned to us because the fees were not paid will not receive a refund and we will charge you for any and all
costs we incur due to the non payment of the fees.
If your request Overnight shipping and the carrier does not deliver as you had specified you must reclaim the charges, we are not
responsible for the carrier's actions.
Shipping Time Frame:
Order are usually shipped "Next Business Day".
Orders received before 1 PM Eastern Time may be shipped same day.
Orders received after 1 PM Eastern Time will usually ship "Next Business Day".
Shipping estimated delivery time UPS US Continental Map:
The estimated UPS delivery time chart does not count the day the items was shipped as a day in transit
Shipping Methods:
We ship via the United Parcel Service (UPS) and the
U.S. Postal Service (USPS)
Paper is heavy and these are the most cost effective carriers for paper products
We must ship all Decal Kits with Aerosol and Aerosols products via UPS ground*
*FAA regulations prohibit the shipment of aerosol products via air or by United States Post office.
Upon receiving your shipping confirmation special arrangements for delivery must be made with UPS.
UPS can be contacted by phone at 1-800-742-5877
Shipping Terms:
We will request an Adult Signature on orders over $99.00 and / or at our discretion.
UPS at the driver's discretion UPS may require a signature before delivery.
McGonigal Paper and Graphics LLC shall not be liable for any lost, damage costs or expenses related to any delay in shipment or delivery.
Title to and product and or risk of loss passes from McGonigal Paper and Graphics LLC to the customer upon shipment from our facility.
McGonigal Paper and Graphics LLC reserves the right to choose, change and or modify shipping methods, shipping providers, shipping
time frames and all other shipping and delivery related services.
All orders are shipped FOB* unless insurance is requested. Insurance charges will be added to finial invoice.
*FOB means Freight on Board or Free on Board. What that means is ownership of the merchandise is transferred the moment the freight
carrier signs the freight bill. The freight company is responsible for exactly what they signed for. Under the terms, they agree to deliver the specified quantity in tact and undamaged to the customer
location. If they do not, the customer must file a freight claim to recover any loss or damage that occurs in transit.
If a shipment is damaged in transit you must contact the carrier and obtain the required insurance claim forms and procedure.
*FAA regulations prohibit the shipment of aerosol products via air or by United States Post office.
What if your order was incorrectly shipped?
We do our best to package your items as well as possible and to be as thorough as we can.
Unfortunately, sometimes there are problems with shipments or human errors in packing and shipping.
All we ask is that you contact us to let us know what happened or has not happened and we will work with you to resolve the issue.
You will not pay for any additional charges even if we have the product returned to us.
We want to make sure your order is correct.
Back Orders
In the event that certain items in your order are not in stock and backordered we will notify you by e-mail of the anticipated shipping
date.
Your credit card will not be billed until the product is shipped.
Samples
Assortment Packages are available for order on our web site at: Assortment
Packages
We do not send out free samples of our products.
Coupons
Coupons are sent to our current customers and members of our opt-in mail list.
To opt into our mail list please use the form below.
As per our Privacy Policy we send emails contain coupons
product and service updates.
Wholesale, Special Production & Requests For Quotes
We will require a copy of your business sales and use tax license and Federal EIN before quoting prices.
Request for quotes (RFQ), special production and wholesale must be in writing and the above information must be on file before quotes
or prices will be stated.
Quotes are valid for 14 days.
The minimum wholesale purchase for products in stock $1,000.00 (USD) plus shipping and handling costs.
The minimum special production order will be 250 sheets or units.
Then minimum total for a RFQ is $1,000.00 (USD).
RFQ, wholesale prices and special product requests may be mailed or sent via faxed.
We will not respond to email requests, phone requests and requests that do not have Federal EIN and or business sales tax license included and or the RFQ is less than $1,000.00 (USD).
A signed confirmation by an officer and or the purchasing manager of your organization along with the phone number of that person and
an order is required before an order will be processed.
Payment is due in full at the time the order is placed, we do not accept purchase orders.
We are not responsible for errors on your signed confirmation and or order.
Cancellations, refunds and returns for special production items, wholesale and RFQ purchased items is not available.
We do not provide printing services.
Taxes
Sales tax must be charged to all residents of Pennsylvania and shipments being delivered to a Pennsylvania address unless a valid Tax
ID number submitted on the Pennsylvania approved form(s) has been provided in advance.
PA Tax Exempt.pdf
We are not responsible for import or export regulations of the destination country nor can we prepay taxes, custom duties, tariffs
or other charges required by the destination country. As the purchaser you will be responsible all of the above and any other requirements and or laws of your country.
IRS W-9 Form pdf
Governing Law:
It is agreed through your purchase, use, and or review of this List and or Web site that any transaction or matter concerning this
List or Web site is subject to the laws of the Commonwealth of Pennsylvania. You further agree that the only proper domicile of any civil action arising from this List and or Web site or of any transaction
or matter occurring from, or concerning, this List and/or Web site is in the County of Lehigh in the Commonwealth of Pennsylvania. The User Agreement provides that the only proper domicile of any civil
action arising from this List and/or Web site or of any transaction or matter occurring from, or concerning, this List and/or Web site is in the County of Lehigh in the Commonwealth of Pennsylvania.
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