Customer Comments

Listed below are all of our post-sale customer survey responses since we started this store through September, 2008 (both good and bad).

Each of our customers has the option of reviewing their experience on our site by clicking the checkbox to review our site during the checkout. They receive one single email two weeks later and are asked for their opinion on their experience. They don't win anything if they leave us a good comment and we don't harass them if they give a bad rating. It's totally up to them.
We have always had the Top Rating (Excellent) among the tens of thousands of stores using the reliable Yahoo Store system to distribute products. We hope this demonstrates that try we very hard to do a good job and follow up with any problems that we are alerted to, but we welcome you to view the entire page of comments and make up your own mind. We're working hard to provide valuable resources and fast customer service. You should have no fear in making a purchase from our secure MonkeyNotes store.

There is no 24 hour delay for customer service. We'll respond to your problems as quickly as possible. If you ever need assistance, we're just an email away and respond immediately almost all the time.
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Our mission is simple. We try to provide you with our comprehensive book summaries in an easily viewable and downloadable format. As this is all done on computers, problems may occasionally occur. If you do have any difficulty, just let us know. We're here to help.

These are real comments, and mostly excellent, but there are some bad ones and we explain those. They are listed from newest to oldest. You can also view some of the reviews on the Yahoo! Shopping page  

962 Excellent

285 Good

30 OK

11 Bad

16 Awful

Here is our customer feedback to date (All of them; good or bad): Please note that the spelling errors included in the comments are theirs. We didn't want to edit anything out, other than personal information. -------------------------------------------------------------------------------- Rating: Good Comments: The download worked, however if I had ben able to preview the material, I would have know that it was not quite what I need for the English 1A class I am teaching. Note: We always try to provide a high quality study guide for all of our titles. If it was lacking in the specific detail you desired, we're sorry, but they are what they are. The study guides are all very comprehensive, but if you were looking for a specific teaching guide, then maybe you should have purchased a teaching guide from another place. BTW, you may review the material by downloading the sample or viewing it online on the website. -------------------------------------------------------------------------------- Rating: Excellent Comments: None -------------------------------------------------------------------------------- Rating: Excellent Comments: None -------------------------------------------------------------------------------- Rating: Excellent Comments: Very thorough, could have been shorter, but well done. A good service! -------------------------------------------------------------------------------- Rating: Excellent Comments: None -------------------------------------------------------------------------------- Rating: Excellent Comments: I bought the notes for the book The Hiding Place by Corrie ten Boom. It is a tremendous help to my son, now in grade 10 (South Africa). Thanks so much!! -------------------------------------------------------------------------------- Rating: Excellent Comments: Body: Download instructions very clear...no problems! Highly recommend! -------------------------------------------------------------------------------- Rating: Excellent Comments: MonkeyNotes was easy to use and was the only place I could find the notes for the book I needed. -------------------------------------------------------------------------------- Rating: Excellent Comments: happy to deal with them again. Good follow up. -------------------------------------------------------------------------------- Rating: Excellent Comments: A great primer for a Shakespeare play. It was a bit long however, and a large part of the content was an exact repeat of earlier commentary. (Richard III). -------------------------------------------------------------------------------- Rating: Excellent Comments: None -------------------------------------------------------------------------------- Rating: Good Comments: None -------------------------------------------------------------------------------- Rating: Excellent Comments: None -------------------------------------------------------------------------------- Rating: Excellent Comments: None -------------------------------------------------------------------------------- Rating: Excellent Comments: None -------------------------------------------------------------------------------- Rating: Good Comments: None -------------------------------------------------------------------------------- Rating: Excellent Comments: The information I purchased was immediately downloaded to my computer. The quality was great. I'm very happy. -------------------------------------------------------------------------------- Rating: Excellent Comments: None -------------------------------------------------------------------------------- Rating: Bad Comments: I clicked the payment button twice and it took two payments. I contacted customer service and they said that there was a refund issued, but it was never credited to my account Note: This was a wierd one. This customer purchased something twice from another website and amazingly thought that we had double charged her. We contacted her to find out what she was talking about, and then she admitted that it had nothing to do with us at all. She apparently got charged twice by some other company, where she had bought something else (on a different day). Still, she blamed us for her problem and decided to condemn our site as somehow having ripped her off. Some times you just cannot win. She did finally later apologize, once she figured out what had happened. Please understand that she was only charged once for her purchase from us (duh?) and there was no problem. Her confusion led her to blame us and give us this horrible rating. We don't rip people off. -------------------------------------------------------------------------------- Rating: Excellent Comments: I learnt of the Monkey notes web site from a local book store. My entire experience with this merchant was excellent. Within 5 minutes I was able to find and receive the notes that i was looking for. I will definitely be going back to them in the future and will recommend them highly. Sheila JAMAICA -------------------------------------------------------------------------------- Rating: Excellent Comments: Excellent transaction. -------------------------------------------------------------------------------- Rating: Excellent Comments: None -------------------------------------------------------------------------------- Rating: Excellent Comments: This was a great review of the book, in fact i never read the book, and still recieved the highest grade in the class. Thanks so much. -------------------------------------------------------------------------------- Rating: Excellent Comments: I could download the notes a few seconds after purchase Sure to use Monkeynotes again in the future thanks a lot. Victoria -------------------------------------------------------------------------------- Rating: Excellent Comments: Make sure to read everything and pay attention. Theres a small button you need to click to finish the process, which is easy to miss, and could be very frustrating. A lot of people would use this last minute, and with hesitation, I was very pleased that the whole deal went down smoothly as silk, as I am not very savvy on the computer. Thank you, my beloved monkey of pink goodness. Note: Well yes, read the instructions. If you do have problems, we're here to help. Just as we mention in the instructions. -------------------------------------------------------------------------------- Rating: Excellent Comments: None -------------------------------------------------------------------------------- Rating: Excellent Comments: None -------------------------------------------------------------------------------- Rating: Excellent Comments: None -------------------------------------------------------------------------------- Rating: Excellent Comments: Ive ordered twice from MonkeyNotes and have been pleased both times. What particularly impressed me was their honesty in notifying me that I had accidentally charged my credit card information twice. They emailed me to let me know and to make sure that I didnt intend to order the same thing twice, and they went ahead and reversed the duplicate charge. Note: Please always email us immediately if you have a problem and we will do whatever we can to take care of it. Please remember, WE didn't charge her twice, she made two purchases of the same item and we emailed her to ask about it. -------------------------------------------------------------------------------- Rating: Excellent Comments: I am pleased with this merchant. I was able to find the information I needed on the book I requested. I was more than satisfied with this purchase. -------------------------------------------------------------------------------- Rating: Excellent Comments: great service,saves me all the time -------------------------------------------------------------------------------- Rating: Excellent Comments: None -------------------------------------------------------------------------------- Rating: Excellent Comments: Top notch site!!! -------------------------------------------------------------------------------- Rating: Excellent Comments: None -------------------------------------------------------------------------------- Rating: Excellent Comments: None -------------------------------------------------------------------------------- Rating: Excellent Comments: I love doing business with the MonkeyNotes store. As a teacher I find the service helpful and the materials well-suited for what I need. -------------------------------------------------------------------------------- Rating: Excellent Comments: None -------------------------------------------------------------------------------- Rating: Excellent Comments: So glad I can get such immediate service!! Thanks If you have problems with something or just don't understand, email us! -------------------------------------------------------------------------------- Rating: Excellent Comments: None -------------------------------------------------------------------------------- Rating: OK Comments: None -------------------------------------------------------------------------------- Rating: Excellent Comments: The order was delivered almost immediately and was helpful. Would definately order from this supplier again - very good experience. Thankyou. -------------------------------------------------------------------------------- Rating: Excellent Comments: None -------------------------------------------------------------------------------- Rating: Excellent Comments: Monkey notes rocks! It was a very simple to complete the purchase but most of all it was quick and prompt when sending out the product of purchase. Thank you monkey notes :} -------------------------------------------------------------------------------- Rating: Good Comments: I found the value of their notes exceptional but found the site abit slow in downloading!! A great resource for students and teachers alike!! -------------------------------------------------------------------------------- Rating: Excellent Comments: None -------------------------------------------------------------------------------- Rating: Excellent Comments: None -------------------------------------------------------------------------------- Rating: Excellent Comments: None -------------------------------------------------------------------------------- Rating: Excellent Comments: I was very satisfied by how easy and quick the whole process was. -------------------------------------------------------------------------------- Rating: Excellent Comments: I was very pleased with the service and quick availability of the purchase. -------------------------------------------------------------------------------- Rating: Excellent Comments: None -------------------------------------------------------------------------------- Rating: Good Comments: None -------------------------------------------------------------------------------- Rating: Excellent Comments: Thanks -------------------------------------------------------------------------------- Rating: Excellent Comments: None -------------------------------------------------------------------------------- Rating: Good Comments: Fast easy to download helped with the book report a lot. -------------------------------------------------------------------------------- Rating: Excellent Comments: None -------------------------------------------------------------------------------- Rating: Excellent Comments: None -------------------------------------------------------------------------------- Rating: Excellent Comments: This was the most user friendly transaction I have ever made on the internet. The quality of the notes is first class. I would have no hesitation in using this company again. -------------------------------------------------------------------------------- Rating: Excellent Comments: None -------------------------------------------------------------------------------- Rating: Excellent Comments: None -------------------------------------------------------------------------------- Rating: Excellent Comments: Finding Pink Monkey was truly one of the best discoveries of my life and that of my sons. Downloading is easy and the summaries, etc. are well written, easy to understand, and often times insightful. I tell everyone about Pink Monkey. Thank you Pink Monkey for this wonderful service. Please note, even though I read and have my son read Pink Monkey notes, we still read the book. There have been just a few incidents when I noted a discrepancy between the actual book and the Pink Monkey notes. -------------------------------------------------------------------------------- Rating: Excellent Comments: MonkeyNotes had well-written notes for a non-fiction book my son was having difficulty with, and for which I could not find any other resource. I also like the instant-download service, PDF file format and reasonable price. -------------------------------------------------------------------------------- Rating: Excellent Comments: None -------------------------------------------------------------------------------- Rating: Good Comments: None -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: Cyrano de Bergerac by Edmond Rostand - MonkeyNotes Summary/Study Guide PDF Version The Catcher in the Rye by J.D. Salinger - MonkeyNotes Summary/Study Guide PDF Version Comments: None -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: Romeo and Juliet (Romeo & Juliet) by William Shakespeare - MonkeyNotes Summary/Study Guide PDF Version Comments: I would highly recommend this company. -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: The Kite Runner by Khaled Hosseini - MonkeyNotes Study Gude/Summary/Booknotes MS Word DOC Version Comments: None -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: The Bridge of San Luis Rey by Thornton Wilder - MonkeyNotes Summary/Study Guide PDF Version Comments: Was great! -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: The Ox-Bow Incident (Oxbow Incident) by Walter Van Tilburg Clark - MonkeyNotes Summary/Study Guide PDF Version Comments: Great service. It was easy and there is no wait time. Once you purchase the notes, you can download the PDF version immediately. -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: The Kite Runner by Khaled Hosseini - MonkeyNotes Study Gude/Summary/Booknotes MS Word DOC Version Comments: None -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: Artemis Fowl by Eoin Colfer-MonkeyNotes Study Guide MS Word DOC Version Bud, Not Buddy by Christopher Paul Curtis - MonkeyNotes Summary / Study Guide PDF Version Comments: We have purchased from them on several occasions and have been very pleased every time. -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: Great Expectations by Charles Dickens-MonkeyNotes Study Guide MS Word DOC Version Their Eyes Were Watching God by Zora Neale Hurston-MonkeyNotes Study Guide MS Word DOC Version Tuesdays With Morrie by Mitch Albom-MonkeyNotes Study Guide MS Word DOC Version Up From Slavery by Booker T. Washington-MonkeyNotes Study Guide MS Word DOC Version Comments: None -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: Dr. Jekyll and Mr. Hyde by Robert Louis Stevenson - MonkeyNotes Summary/Study Guide PDF Version Comments: None -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: Fahrenheit 451 by Ray Bradbury - MonkeyNotes Summary/Study Guide PDF Version Comments: None -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: Great Expectations by Charles Dickens-MonkeyNotes Study Guide MS Word DOC Version Their Eyes Were Watching God by Zora Neale Hurston-MonkeyNotes Study Guide MS Word DOC Version Tuesdays With Morrie by Mitch Albom-MonkeyNotes Study Guide MS Word DOC Version Up From Slavery by Booker T. Washington-MonkeyNotes Study Guide MS Word DOC Version Comments: None Origin: Palm Desert CA 92261 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: Dr. Jekyll and Mr. Hyde by Robert Louis Stevenson - MonkeyNotes Summary/Study Guide PDF Version Comments: None Origin: Garfield NJ 07026 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: Fahrenheit 451 by Ray Bradbury - MonkeyNotes Summary/Study Guide PDF Version Comments: None Origin: Buffalo NY 14215 -------------------------------------------------------------------------------- Rating: Awful Downloadable Study Guide(s) Purchased: Hoot by Carl Hiaasen - MonkeyNotes Summary/Study Guide PDF Version Comments: The notes I purchased were completely useless because I managed to find an exact replica of the notes on another website for free Note: This customer is referring to a short sample of the study guide displayed on our partner's website. The only place you can get the complete study guide is here on the MonkeyNotes Download Store. In fact the other site mentions that you can only get it at the MonkeyNotes Download Store. It is NOT available for free anywhere. She actually liked the study guide, but gave us the worst rating anyway. Origin: Singapore -------------------------------------------------------------------------------- Rating: Good Downloadable Study Guide(s) Purchased: Speak by Laurie Halse Anderson - MonkeyNotes Summary/Study Guide PDF Version Comments: None Origin: Newtown CT 06470 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: Animal Farm by George Orwell - MonkeyNotes Summary/Study Guide PDF Version Comments: I love using Monkey Notes for teaching in my classroom. Origin: Saginaw MI 48609 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: The War of the Worlds by H. G. Wells-MonkeyNotes Study Guide/Original Text in one file-MS Word DOC Version Comments: None Origin: Germantown TN 38138 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: The Kite Runner by Khaled Hosseini - MonkeyNotes Study Gude/Summary/Booknotes MS Word DOC Version Comments: None Origin: Germany -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: Mountains Beyond Mountains by Tracy Kidder - MonkeyNotes Summary/Study Guide PDF Version Comments: None Origin: Atlanta GA 30342 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: The War of the Worlds by H. G. Wells - MonkeyNotes Summary/Study Guide RTF Version The Wave by Todd Strasser - MonkeyNotes Study Guide / Summary RTF Version Hatchet by Gary Paulsen - MonkeyNotes Summary/Study Guide RTF Version The Importance of Being Earnest by Oscar Wilde - MonkeyNotes Summary/Study Guide RTF Version Ender's Game by Orson Scott Card - MonkeyNotes Summary/Study Guide RTF Version The Pearl by John Steinbeck - MonkeyNotes Summary/Study Guide RTF Version The Outsiders by S. E. Hinton (Susan Eloise) - MonkeyNotes Summary/Study Guide RTF Version The Things They Carried by Tim O'Brien - MonkeyNotes Summary/Study Guide RTF Version The Cay by Theodore Taylor - MonkeyNotes Summary/Study Guide RTF Version Holes by Louis Sachar - MonkeyNotes Summary / Study Guide RTF Version The Waste Land (Wasteland) by T. S. Eliot - MonkeyNotes Summary/Study Guide RTF Version The Importance of Being Earnest by Oscar Wilde - The complete original text in PDF format Comments: None Origin: Christchurch New Zealand -------------------------------------------------------------------------------- Rating: Good Downloadable Study Guide(s) Purchased: Pygmalion by George Bernard Shaw - MonkeyNotes Summary/Study Guide PDF Version Comments: None Origin: Moscow Russia -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: The Great Gatsby by F. Scott Fitzgerald - MonkeyNotes Summary/Study Guide PDF Version Comments: None Origin: Katy TX 77493 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: The Hiding Place by Corrie ten Boom-MonkeyNotes Study Guide / Summary / Booknotes - MS Word DOC Version Comments: None Origin: Belton TX 76513 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: Fahrenheit 451 by Ray Bradbury - MonkeyNotes Summary/Study Guide PDF Version Comments: Ive used monkeynotes for many years, both for my children and my students ( I teach middle school). They have been very helpful in understanding and interpreting stories. They are easy to read and understand. My daughter, who is now in college, still uses them. Im so happy that I found this store and tell everyone I know about it. Thank-you. Origin: La Canada CA 91011 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: Hoot by Carl Hiaasen - MonkeyNotes Summary/Study Guide PDF Version Comments: there were soome spelling mistakes in the document. Needed more questions and quizes. Origin: Dokki Giza Egypt -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: The Pilgrim's Progress by John Bunyan - MonkeyNotes Summary/Study Guide PDF Version Comments: None Origin: Wilmington NC 28412 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: Uncle Tom's Cabin by Harriet Beecher Stowe - MonkeyNotes Summary/Study Guide PDF Version Comments: None Origin: Brooklyn NY 11230 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: The Hound of the Baskervilles by Sir Arthur Conan Doyle - MonkeyNotes Summary/Study Guide PDF Version Comments: Purchased these revision notes on The Hound of the Baskervilles for my son ahead of an important examination which he subsequently passed with a good grade. Money well spent for a great product...many thanks! Origin: Southampton United Kingdom -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: Wide Sargasso Sea by Jean Rhys - MonkeyNotes Summary/Study Guide PDF Version Comments: None Origin: W.Yorkshire United Kingdom -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: The Outsiders by S. E. Hinton-MonkeyNotes Study Guide MS Word DOC Version Comments: None Origin: Chicago IL 60620 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: Othello by William Shakespeare - Barron's Booknotes Literature Summary/Study Guide PDF Version Death of a Salesman by Arthur Miller - MonkeyNotes Summary/Study Guide PDF Version Comments: I will definitely use Monkey Notes again. In fact, Ive already recommended their services to a friend. The notes are comprehensive and much cheaper than similar services. A !!!!!!!! Origin: Sioux City IA 51103 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: Romeo and Juliet (Romeo & Juliet) by William Shakespeare - MonkeyNotes Summary/Study Guide PDF Version Comments: None Origin: Oakton VA 22124 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: Speak by Laurie Halse Anderson - MonkeyNotes Summary/Study Guide PDF Version Comments: None Origin: Naugatuck CT 06770 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: Lord of the Flies by William Golding - MonkeyNotes Summary/Study Guide PDF Version Lord of the Flies by William Golding - Barron's Booknotes Literature Summary/Study Guide PDF Version Comments: Great! I always buy both the MonkeyNotes and the Barrons Notes. Origin: Tacoma WA 98422 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: A Tree Grows In Brooklyn by Betty Smith - MonkeyNotes Summary/Study Guide RTF Version Comments: None Origin: Huntington Station NY 11746 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: 1984 by George Orwell - MonkeyNotes Book Summary/Study Guide RTF Version Doctor Faustus (Dr. Faustus) by Christopher Marlowe - MonkeyNotes Summary/Study Guide RTF Version The Crucible by Arthur Miller-MonkeyNotes Study Guide MS Word DOC Version Comments: smooth as silk. Origin: Union City CA 94587 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: The Bell Jar by Sylvia Plath - MonkeyNotes Summary/Study Guide PDF Version Comments: None Origin: Naperville IL 60565 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: Life of Pi by Yann Martel - MonkeyNotes Summary/Study Guide PDF Version Comments: None Origin: Oakton VA 22124 -------------------------------------------------------------------------------- Rating: Good Downloadable Study Guide(s) Purchased: Night by Elie Wiesel-MonkeyNotes Study Guide MS Word DOC Version Fahrenheit 451 by Ray Bradbury - MonkeyNotes Summary/Study Guide MS Word DOC Version Comments: None Origin: Bronx NY 10461 -------------------------------------------------------------------------------- Rating: Good Downloadable Study Guide(s) Purchased: The Alchemist by Paul Coelho - MonkeyNotes Summary/Study Guide PDF Version Comments: None Origin: Palo Alto CA 94301 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: The Lovely Bones by Alice Sebold - MonkeyNotes Summary/Study Guide PDF Version Comments: The notes were a great help in teaching my college class this semester. Origin: Woodland Hills CA 91367 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: A Raisin in the Sun by Lorraine Hansberry - MonkeyNotes Summary/Study Guide RTF Version Comments: Would use the service again. A life savior, couldnt get a braille copy of book in time used notes to keep up with the rest of the class. Origin: Newark OH 43055 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: The Merchant of Venice by William Shakespeare - MonkeyNotes Summary/Study Guide PDF Version Comments: Fantastic resource!! Ive used Monkey Notes many, many times and have found the product, ease of purchase, and customer service outstanding without fail. Origin: Missouri City TX 77459 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: The Hiding Place by Corrie ten Boom-MonkeyNotes Summary/Study Guide PDF Version Comments: None Origin: Kingsville MD 21087 -------------------------------------------------------------------------------- Rating: Good Downloadable Study Guide(s) Purchased: The Lovely Bones by Alice Sebold - MonkeyNotes Summary/Study Guide PDF Version Comments: None Origin: Branchville NJ 07826 -------------------------------------------------------------------------------- Rating: Good Downloadable Study Guide(s) Purchased: The Cay by Theodore Taylor - MonkeyNotes Summary/Study Guide PDF Version Comments: The reviews are easy to use, easy to find and a wonderful bargain. Thank you MonkeyNotes. Origin: Altamonte Springs FL 32701 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: The Hunchback of Notre Dame by Victor Hugo - MonkeyNotes Summary/Study Guide RTF Version Comments: It was so easy to puchase and download the notes. They are thorough and easy to understand. Origin: Wake Forest NC 27587 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: The Sun Also Rises by Ernest Hemingway - MonkeyNotes Summary/Study Guide PDF Version The Sun Also Rises by Ernest Hemingway - Barron's Booknotes Literature Summary/Study Guide PDF Version Comments: None Origin: Nettleton MS 38858 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: Antigone by Sophocles - MonkeyNotes Summary/Study Guide PDF Version Comments: None Origin: Coweta OK 74429 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: Into the Wild by John Krakauer - MonkeyNotes Summary / Study Guide PDF Version The Glass Castle by Jeanette Walls - MonkeyNotes Summary/Study Guide PDF Version Comments: They were great to work with. I had a problem with my download and they e-mailed my purchase to me...very very helpful! Origin: Collingswood NJ 08108 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: The Catcher in the Rye by J.D. Salinger - MonkeyNotes Summary/Study Guide PDF Version Heart of Darkness by Joseph Conrad - MonkeyNotes Summary/Study Guide PDF Version Comments: None Origin: Montgomery AL 36117 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: There Are No Children Here by Alex Kotlowitz - MonkeyNotes Summary/Study Guide MS Word DOC Version Comments: None Origin: Miami FL 33162 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: The Giver by Lois Lowry - MonkeyNotes Summary/Study Guide PDF Version Comments: None Origin: Ocracoke NC 27960 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: The Kite Runner by Khaled Hosseini - MonkeyNotes Study Gude/Summary/Booknotes MS Word DOC Version Of Mice and Men by John Steinbeck-MonkeyNotes Study Guide MS Word DOC Version Tuesdays With Morrie by Mitch Albom - MonkeyNotes Summary/Study Guide PDF Version Comments: shipping, delivery were irrelevant as I downloaded the notes online. No customer service comment, as no service was needed. Purchase was quick and effective. Origin: Clarence Center NY 14032 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: The Hunchback of Notre Dame by Victor Hugo - MonkeyNotes Summary/Study Guide RTF Version Fahrenheit 451 by Ray Bradbury - MonkeyNotes Summary/Study Guide RTF Version Comments: The process of purchase was excellent. I was interested, however, in more than summary information. The product received was excellent for someone looking to get a general view of the book. Origin: St Paul MN 55106 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: Tuesdays With Morrie by Mitch Albom - MonkeyNotes Summary/Study Guide PDF Version Comments: None Origin: Stockbridge GA 30281 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: The House on Mango Street by Sandra Cisneros - MonkeyNotes Summary/Study Guide PDF Version Comments: Excellent service! I have used this for years and will continue to do so. Origin: La Canada CA 91011 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: And Then There Were None by Agatha Christie - MonkeyNotes Summary/Study Guide PDF Version Comments: None Origin: Olive Branch MS 38654 -------------------------------------------------------------------------------- Rating: Good Downloadable Study Guide(s) Purchased: The Kite Runner by Khaled Hosseini - MonkeyNotes Summary/Study Guide PDF Version Comments: None Origin: Houston TX 77042 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: Crime and Punishment - Fyodor Dostoevsky - MonkeyNotes Summary/Study Guide PDF Version Comments: None Origin: Coweta OK 74429 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: The Deerslayer by James Fenimore Cooper - MonkeyNotes Summary/Study Guide PDF Version Comments: Exactly as promised, tons of explanations on the shopping and download process. Its hard to see how you could go wrong with this shop! Origin: Byron NY 14422 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: Walden by Henry David Thoreau - MonkeyNotes Summary/Study Guide PDF Version Walden by Henry David Thoreau - Barron's Booknotes Literature Summary/Study Guide PDF Version Comments: None Origin: Pittsgrove NJ 08318 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: Hedda Gabler by Henrik Ibsen - MonkeyNotes Summary/Study Guide PDF Version Comments: This is the second time I downloaded study guides from this website. I am a teacher and I find these study guides valuable and priced right. Origin: Monroe Township NJ 08831 -------------------------------------------------------------------------------- Rating: OK Downloadable Study Guide(s) Purchased: Frankenstein by Mary Shelley - MonkeyNotes Summary/Study Guide PDF Version The Time Machine by H. G. Wells - MonkeyNotes Summary/Study Guide PDF Version Comments: I had a hard time being Canadian and filling out the billing/shipping information because it would always default to the point where I had to fill in a state. I would not be able to move on with the purchase this was frustrating and I had to go through the process four different times. Note: This customer had issues with the checkout form. She just needed to type in Alberta in the "State" blank, but was confused as Alberta is technically a province. Unfortunately the store system we use, though very reliable, doesn't allow for modification of that section. We have customers from all over the world. Always email us if you have any issues and we'll walk you through it or answer any questions. Origin: Calgary Canada -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: Speak by Laurie Halse Anderson-MonkeyNotes Study Guide / Book Notes-MS Word DOC Version Animal Farm by George Orwell - MonkeyNotes Summary/Study Guide PDF Version Comments: I had a wonderful first experience with MonkeyNotesDownloadStore. I look forward to shopping again. Origin: Chicago IL 60615 -------------------------------------------------------------------------------- Rating: Good Downloadable Study Guide(s) Purchased: The War of the Worlds by H. G. Wells - MonkeyNotes Summary/Study Guide PDF Version Comments: None Origin: Lititz PA 17543 -------------------------------------------------------------------------------- Rating: Good Downloadable Study Guide(s) Purchased: Watership Down by Richard Adams - MonkeyNotes Summary/Study Guide PDF Version Something Wicked This Way Comes by Ray Bradbury - MonkeyNotes Summary/Study Guide PDF Version The Westing Game by Ellen Raskin-MonkeyNotes Summary/Study Guide PDF Version Comments: I recently purchased a download for the book Watership Down to share with my students. The information was good and accurate. I used quite a bit of the material to enhance the students understanding of the novel. Origin: Hurst TX 76054 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: Julius Caesar by William Shakespeare - MonkeyNotes Summary/Study Guide PDF Version Julius Caesar by William Shakespeare - The complete original text in PDF format Julius Caesar by William Shakespeare - Barron's Booknotes Literature Summary/Study Guide PDF Version The Kite Runner by Khaled Hosseini - MonkeyNotes Summary/Study Guide PDF Version Comments: I was very happy with the notes I purchased. I will definately use this site again. Origin: Pattersonville NY 12137 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: Comments: This is a great concept...for a very reasonable price, simply download the synopsis of a book, chapter by chapter. No trip to Barnes & Noble--do it all right at home. Its nice that they provide either PDF or Microsoft Word versions. For my 8th grader, I print out the chapter shes reading and go over it with her. Origin: Orange CA 92867 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: Comments: I purchased the notes for my boyfriend who is a tutor. Having spent a few hundred (£) on books, he found this far more convenient and well produced. There are clear paragraphs showing each chapter and lots of extras including the life of the author, synopsis and pro and cons. Will go back and stop buying at bookshops. Very good quality. Very well done. Origin: Coventry England -------------------------------------------------------------------------------- Rating: Good Downloadable Study Guide(s) Purchased: Comments: While MonkeyNotes werent perhaps as detailed as, say, Cliff Notes, they also werent as expensive. I liked that I could immediately download the file after purchase. I also liked that I was able to browse the article before purchase. All in all, I would use Monkey Notes again when I wanted a more basic summary of a literature source. Origin: Norfolk NE 68701 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: Comments: None Origin: Pittsgrove NJ 08318 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: Comments: None Origin: Montgomery AL 36117 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: Comments: None Origin: Missouri City TX 77459 -------------------------------------------------------------------------------- Rating: Good Downloadable Study Guide(s) Purchased: Comments: None Origin: Norristown PA 19403 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: Comments: will always use for book summary notes Origin: Grosse Pointe Farms MI 48236 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: Comments: We use MonkeyNotes all the time and love the ease of purchase, the quality of the downloads and the whole experience. We have every intention of using them for years to come. Origin: Union City CA 94587 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: Comments: Very informative, prompt and friendly emails and assistance. Highly Recommend! Origin: West Carrollton OH 45449 -------------------------------------------------------------------------------- Rating: OK Downloadable Study Guide(s) Purchased: Speak by Laurie Halse Anderson-MonkeyNotes Study Guide / Book Notes-MS Word DOC Version Comments: The Study Guide was very poor quality, espcially the quiz questions, which were few, bizarre, and unclear or misleading. When this was free it was useful. I guess I never looked that closely at their stuff until I had to pay for it. That wont happen again. Origin: Chicago IL 60615 Note: We asked this customer to point out the specific parts of the MonkeyNotes that he found "bizarre, and unclear or misleading". He pointed us to this single multiple-choice question from the Quiz. 3. What does the changing of the mascot four times show us about the school district? a.) They are inept. b.) They are concerned for student morals. c.) They are being sued by the company that made the mascot uniforms. He stated that it wasn't possible to determine the identity of "They", therefore the question could not be answered. How in the world was anyone going to be able to figure out who "They" was? He asked if we seriously thought a 14 year-old would be able to answer a question like that. We responded that while the question could have been phrased a little differently to remove any possibilty of confusion, it was our opinion that the question was not misleading and could be easily answered by a 14 year-old. We thought that it was a little odd that someone would trash our reputation and quality solely on something so trivial, so we did some checking. It turns out that this customer serves as an advisor or is related to individuals on a committee focused on removing ambiguity from standardized testing in the inner-city. While that is certainly an honorable motive, he does have a very specific axe to grind. We've never had a complaint regarding the quality of this study guide before, so we were shocked that someone would characterize it as "very poor quality". We try hard to produce quality material. That is not to say that there won't ever be any typos or minor errors somewhere, but we're always looking for problems. -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: Comments: Easy search tools, choices for purchase and delivery are clear, all went well. Origin: Huntington Beach CA 92649 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: Comments: Very helpful and informative notes! Origin: Laguna Beach CA 92651 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: Comments: Great overall experience! You saved me! Ill definetly be using you again and recommending you to my friends : ) Origin: Van Alstyne TX 75495 -------------------------------------------------------------------------------- Rating: Good Downloadable Study Guide(s) Purchased: Comments: None Origin: Tewksbury MA 01876 -------------------------------------------------------------------------------- Rating: Excellent Downloadable Study Guide(s) Purchased: Comments: It was a great experience. The transaction took less than a minute or two at the most. 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