NAICS Association 129 Lakeshore Drive Rockaway, NJ 07866 Internet: www.naics.com Email: info@naics.com Phone: 973-625-5626 naics@naics.com Refund / Return Policy: Due to the nature of our products, NAICS Association does not accept returns for credit or refund, we will gladly replace any item you requested if we made an error in filling your order, if the item was defective, or if you received it in damaged condition. Just call our Customer Service Department at (973) 625-5626 Shipping Information: Yahoo! Store is not set up to allow different shipping for different products. Some Products sold are shipped strictly UPS and others have several options for shipping. The charges may vary from those selected. Default shipping is UPS ground.