If you set the minimum level of performance as a standard, it soon becomes the maximum Being rude to the customer does not mean you are more gifted technically. To build quality business solutions with the business requires all IT professionals to build collaboration with the customers. Share this one-hour learning module at your next group meeting and leave with a checklist and tools to improve customer communication. Includes the PowerPoint slides, complete Instructor Notes (that explain the Accelerated Learning design – 80% experience, 20 % lecture), and a Supply List. |