| Welcome to the Saitek On-line Store Saitek Industries Ltd. 2295 Jefferson St. Torrance,CA 90501 Sales: 800 452-4377 info@saitekusa.com Ordering Saitek accepts direct orders from customers in the United States of America and Canada only. We gladly accept Visa and Mastercard via a secure ordering system. Canadian Customers: Our prices do not include Canadian Duties, Canadian UPS Brokerage costs and taxes. UPS charges approximately $26.00 plus taxes, collected on delivery . Compatibility Saitek Game peripherals are designed to be compatible with PCs operating in Windows 95/98, 2000/XP and other systems, where noted. Check compatibility with your system before ordering. Saitek makes every effort to assure compatibility, but every PC is different, so when in doubt, ask us. Shipping Shipping occurs Monday through Friday, except on holidays. All orders are shipped via UPS, and shipping amounts are calculated on shipping option, weight, and distance from our Torrance, CA Warehouse. The shipping amount will appear on your order processing screen. Order Status To check on the status of your order, e-mail us at orders@saitekusa.comwith your order number and we will reply with the status as soon as possible. Returns/Exchanges We will accept products for refund or exchange if authorized for return within 10 business days of purchase. Products must be in new condition, in the original box, with all parts and documents enclosed. Please e-mail us at support@saitekusa.com for return authorization numbers before returning products. The e-mail should include your name, address and original order number and the product to be returned. Returns without a Return Merchandise Authorization (RMA) number clearly posted on the outside of the shipping box will not be accepted. Technical Support Saitek provides teschnical support information for all current products. Telephone: (310)972-9930 Hours:8AM-Midnight EST Monday-Friday
8AM-8PM EST Saturday and Sunday |