Continental United States Shipping
• All Orders Shipped FREE by Priority Mail (Except TendSkin)
• Tend Skin Flat Rate - $4
• All shipping is shipped on business days only and delivery is on business days only.
• Below Federal Express rates include rate increases due to fuel surcharges.
• FedEx Standard Overnight - $29.00 per order - under 2 lbs. - order placed before 11:00 AM CST
• FedEx Standard 2nd Day - $19.00 per order - under 2 lbs. - order placed before 11:00 AM CST
• FedEx Standard 3rd Day - $9.00 per order - under 2 lbs. - order placed before 11:00 AM CST
International Orders
• International Orders will be billed $26. Any charges over $26 will be billed to the customer. Delivery time is 6-10 days.
Payment Options
• American Express
• Discover
• Mastercard
• Visa
• Paypal
• Money Orders
• Personal Checks
• Mail checks to:
Skin 1
680 North Lake Shore Drive
Suite 101
Chicago, Illinois 60611
Sales Tax
• Illinois residents will be charged 10.25% sales tax
• All other states/countries will not be charged tax
Return Policy
We will gladly accept returns for any product purchased at Skin-One within 30 days of the purchase date and providing below instructions are followed. We regret that we do not credit return shipping fees. Please follow the simple instructions below:
Please include a copy of the original receipt with your return.
Product must be at least 75% full.
We will include a sample of many of our products. Please use sample first. We cannot accept returns for opened items if we sent a sample of the identical item.
All returns are final.
Please return to:
Skin 1 - Return Department
680 North Lake Shore Drive
Suite 101
Chicago, IL 60611
Please note - all sales are final on closeout product line items. No returns, no exchanges.
Is My Order Secure
Skin-One uses Yahoo! Shopping Cart. Yahoo! Shopping uses secure servers to protect your personal information, including your name, address, and credit card information. We use the Stronghold secure server.
When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form and not decoded until we receive it. For added security, we also encrypt the credit card number when it is stored on disk and when we forward it to the merchant.
Shopping online is considered fairly low-risk. According to CNN, "The prevalent opinion... is that online credit card use is actually no riskier for consumers than traditional 'low-tech' transactions." You should feel as safe as you would using a credit card in a store or restaurant, if not more so.
For more information regarding shopping cart security,
please click here.
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