 |  | 
 SUSA Trading, LLC is a leading designer, marketer and distributor of premium lifestyle products, including apparel, sunglasses, eyewear, watches, and accessories. Our mission is to bring our customers high-quality stylish products and superior service.
SUSA Trading, LLC comprises a Specialty Retail store division, a Direct Marketing division, a Business-to-Business Distribution division and an E Services Division. Our direct-to-consumer business, conducts both print catalog and online operations under the name Solis, including www.SolisStyle.com , www.SolisCompany.com , www.LifeandDeathClothing.com and distribution partnerships with Yahoo Shopping, Amazon, Google, Bizrate, Ebay, Downelink, Shopping.com and MySimon.
SUSA and our products have been featured in the United States and internationally in Lucky, Cosmopolitan, Life & Style, Instinct, People, Teen People, Genre, Elle, GQ, Star, InStyle, Travel & Leisure magazines , The O.C, MTV Road Rules and Warner Brothers in Brad Pitt's movie The Trojan Horse.
SUSA Press - Solis In The Press
PR, Publication, Interview and Media requests Email PR Request
New Product Requests Email New Product Request
Visit the Solis Customer Support Center
Email Solis
SUSA Trading, LLC - Worldwide Corporate Headquarters 12 12 Wyoming Street, Boulder City, NV 89005.
SUSA Trading, LLC - Order Management Warehouse, Retail and Returns 682 Wells Rd., Boulder City, NV 89005 1-(574)-971-4271 (8:00AM to 4:30PM PST)
California Retail Stores
Solis on Market 2231 Market Street, San Francisco, CA 94114 Solis on Market, Hours or Operation Mon - Thurs 11:00 AM to 7:00 PM PST Fri - Sat 11:00 AM to 8:00 PM PST Sun - 12:00 to 7:00 PM PST
Nevada Retail Stores
Opening August 2008 Our newest and largest store - over 5000 square feet - opening August 2008 Solis at Gallaria on Sunset Mall 1300 West Sunset Road, Henderson, NV 89014 Location: 2645 Mall Hours: Monday-Saturday: 10:00am-9:00pm, Sunday: 11:00am-7:00pm
SoulFetish Store @ Fashion Show Mall in Las Vegas, Nevada By Solis SoulFetish @ Fashion Show Mall 3200 Las Vegas Blvd S, Suite 5557, Las Vegas, Nevada 89109-2692 Mall Hours: Monday-Saturday: 10:00am-9:00pm, Sunday: 11:00am-7:00pm
Solis Outlet @ Fashion Outlets of Las Vegas 32100 Las Vegas Boulevard South, Suite 214, Primm, NV 89019 Open seven days a week 10AM to 8PM
Solis Southeast Asia Retail
Solis @ Zen, Central World (AKA World Trade Center) Men's and Women's Collection: 5th Floor at Zen, Central World, Bangkok Thailand Mens Furnishing: 4th Floor at Zen, Central World, Bangkok Thailand
Solis @ Chidlom, Chidlom Department Store Men's and Women's Collection: 3rd Floor, Chidlom Department Store 1027 Ploenchit Rd., Lumpini, Pathumwan, Bangkok 10330
Solis Asia Pacific Office - Japan, Hong Kong, Korea, China, Taiwan, Australia
Solis Showrooms 18/F One IFC (International Finance Center) 1 Harbor View Street, Central, Hong Kong, China Phone: (852) 2166 8200 - Fax: (852) 2166 8999 Steve Haas - steve@afflictionclothingasia.com or srh70@comcast.net
Solis SE Asia Office - Singapore, Indonesia, Malaysia, Thailand, India, SE Asia and Middle East
Solis Bangkok, LLC 5/9 Silom Soi 3, Silom Road, Bangrak, Bangkok Thailand 10500 Fax +66 (0) 2 234 4204 - Phone +66 (0) 2 636 7591 Supatdit Samrid (Thai, English and Russian) - Email: supatdit@gmail.com Jose Cabaltera (English, French, German and Italian) - Email: jose.cabaltera@gmail.com
office@soliscompany.com
Our Returns Policy/Exchange Policy
You may return most items sold by SolisCompany.com with 21 day from the date of shipment. All returns from the Continental United States can be returned for a full refund of the subtotal* amount before shipping charges.
Please include your order number, name, address and phone number for quick and efficient processing.
We are unable to accept returns of certain items, including:
* Any CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened (taken out of its plastic wrap).
* Any item that is not in its original condition, is damaged, or is missing parts.
* Any product missing the serial number or UPC.
* Underwear or Swimsuits
* Last Call Sale Items
* Grooming Products
All items that do not meet our return policy will be returned to the customer at their expense. Any item that shipping is not paid for within 14 days of 1st contact to the customer will be forfeited.
Unwashed, unworn, or defective merchandise may be returned with or without a receipt. We will issue a credit to the original credit card for the cost of the item and the sales tax, if applicable. Please allow two billing cycles for the credit to appear on the credit card's printed statement. We do ask that you pay the cost of the original shipping. For a full item credit: returns must include all original attached tags, boxes, authenticity certificates and in original brand new condition. Items return without original tags, boxes, and authenticity certificates or in original new condition will not be accepted.
All international sales are final. We are unable to accept returns for international shipments including Canada, Hawaii and Alaska.
Exchanges
When returning an item for an exchange please list the item or items you want to exchange. If applicable, include payment for the difference in price of items and shipping. Shipping cost are as follows 1item $6.95 – 2items $7.95, 3 items or more $8.95. We are unable to accept personal checks at this time. Please include a Certified Check or Money order with your exchange. You may send Cash at your own risk.
All international sales are final. We are unable to accept returns for international shipments including Canada, Hawaii and Alaska.
Gift Refunds
If you return an item that was shipped directly to you from SolisCompany.com, you'll receive a credit for the value of your return. If the item was not shipped directly to you the credit will be issued to the original purchaser.
All returns and or exchanges MUST include Order# name, address & phone#. Items received without this information will not be processed.
Returns and or Exchanges send to:
Solis Company Headquarters, Retail and Order Management
682 Wells rd.
Boulder City, NV 89005
Shipping Information
Most items ship within 24 to 48 hours.
International Orders
All international sales are final. We are unable to accept returns for international shipments including Canada, Hawaii and Alaska.
All prices on our site are listed in US dollars, and charged in US dollars. The exact exchange rate that you will pay is determined by the bank that has issued your credit card, but in general it will match very closely with the going exchange rates.
International shipment may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Solis does not refund customs, duties or taxes associated with international orders.
|
|