- 30 Day Satisfation Guarantee
If you are not completely satisfied with the products you order from Time Motion Tools, you may return them within 30 days for a full refund or replacement.
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- Easy Return Policy
If for any reason you need to return your order, simply call our toll-free customer service number, 1-800-779-8170 and request a Return Material Authorization number and return shipping instructions.
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- Lifetime Warranty On Hand Tools
All of our non-powered hand tools carry a lifetime warranty against defects in workmanship and materials.
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- Case Warranties
As specified in the catalog, most of our cases feature a 5-year warranty against defects in workmanship and materials on the shells, handles, and latches.
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- Same Day Shipping
In stock orders placed between 5:00 am PST and 12:30 pm PST will ship
the same day on approved credit, and arrive within 3-5 business days.
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- Quotes
We will be happy to provide you quick turnaround on your quote for volume purchases. Call 1-800-779-8170 or click here to Get A Quote.
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- Special Orders
If you don't see it in our catalog or on our website, we will be glad to special order items from hundreds of vendors.
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- Prices, Payment Options, Taxes, etc.
California customers please add the appropriate sales tax to your order. Our prices are industrial net and subject to change without notice. All prices are presented in U.S. dollars. We request payment with your order. We accept VISA, Master Card and American Express, checks as well as open accounts with prior credit approval. Payment terms on open accounts are Net 30 days.
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- Packing and Shipping
All kits are shipped assembled and ready to use unless you want them shipped otherwise. Just let us know when you place your order. We can ship almost anywhere in the world. For advanced payment (credit card, check orders) please add shipping and handling charges per chart on the order form. For open accounts, orders are shipped F.O.B. from our warehouse in Poway, California. The freight charges and a nominal $3.75 handling charge will be added to your order.
An additional hazardous material charge of $20.00 will apply to each shipment box containing hazardous materials. Hazardous items are identified with the Hazardous Material logo:  Hazardous material can only be shipped within the 48 contiguous United States. Hazardous material cannot be shipped via air freight in certain quantities.
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- Freight Terms
F.O.B. Poway CA
Most orders ship U.P.S. unless another carrier is specified. A $3.75 handling charge applies to all orders.
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- Shipping Charges
Some oversized or overweight items, such as larger shipping containers or workbenches, will incur an additional freight charge. We will confirm these charges prior to your order being shipped.
| Up to $49.99 will cost $5.95 for shipping |
| From $50 to $99.99 will cost $9.95 |
| From $100 to $174.99 will cost $14.95 |
| From $175 to $299.99 will cost $16.95 |
| From $300 to $499.99 will cost $19.95 |
| $500 and over call 1-800-779-8170 for a quote. |
For shipments to Alaska, Hawaii, and U.S. possessions, delivery charges double.
INTERNATIONAL CUSTOMERS: we will contact you regarding your shipping charges.
1-858-679-0303 (phone)
1-858-679-8118 (fax)
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