| About the United States Flag Store The United States Flag Store, a division of Online Stores, Inc., is the largest online vendor of flags, flagpoles and accessories. We stock over $3 million in flags in a variety of fabrics, qualities and sizes (from 4 x 6" to 20 x 30') and over $1 million in flagpoles, flag display cases, patriotic decorations and flag accessories. We have sold flags & accessories to over 400,000 retail customers including local, state and federal government, military officials, veterans’ organizations, and many Fortune 500 companies. We manufacture our own stick flags, and expect to sell over 3 million in 2008. On average we ship 1,000 orders each day, with over 60% coming from existing customers. Our wide selection of flags includes U.S. flags, U.S. state flags, military flags, country/world flags, historical flags and more. We are the largest and most complete vendor of Valley Forge brand flags, flagpoles, kits and accessories. Valley Forge Flag Co. is a founding member of the Flag Manufacturers Association of America, producing only high-quality, American-made products. To accommodate our customers, we also offer less expensive but equivalent quality flags and accessories in our Online Stores brand.
Contact Us Please feel free to email or call us with any questions or for help with product selection. Our knowledgeable customer service department will be happy to assist you. Online Stores, Inc. 1000 Westinghouse Drive Suite 1 New Stanton, PA 15672 Phone: 877-734-2458 (toll free Customer Service) Fax: 866-910-4018 Email: sales@onlinestores.com (Emails are answered in the order they are received, within 2-3 business days) Hours of Operation: Customer Service is available Monday - Thursday 8:00 a.m. – 8:00 p.m., Friday 8:00 a.m. – 6:00 p.m. How to place your order Order online using our Easy Secure Online Shopping Cart, or you can order by phone or mail. We accept all Major Credit Cards. Order by Phone 877-734-2458 Or Mail Money Orders to: Online Stores, Inc. 1000 Westinghouse Drive Suite 1 New Stanton, PA 15601 We ship USPS priority, first class mail and UPS. Orders placed after 2:00 p.m. EST will be processed the next business day. This includes 3 Day, 2nd Day, and Next Day Air shipments. Wholesale Orders: We can supply large quantities of high-quality flags wholesale within 1 – 2 weeks. Please email us for the latest Wholesale Order pricing and availability. Purchase Orders: We accept Purchase Orders from corporations, government, schools and other institutions. Use your own purchase order form, or download ours as a MS Word document file (editable) or an Adobe pdf file (not editable). Mail your order to: Online Stores, Inc. 1000 Westinghouse Drive, Suite 1 New Stanton, PA 15972 Or Fax your order to: 866-910-4018 Please include contact information containing your name, phone number, and a ship to and bill to address. The purchase order must show all items in the order and the corresponding prices. We do not ship PO orders by air. If you need your order quickly, order online, pay with a credit card, and specify next day air or 2nd day air shipping. Custom Flags: Our expert team of graphic designers has produced thousands of Custom Flags for a variety of companies, organizations and individuals. We offer Custom Superknit Polyester Flags and Custom Digitally Printed Nylon Flags to fit the needs of our customers. Production time for custom flags is 4-6 weeks from the date of order to the shipment of the finished flags. Custom flags are 100% satisfaction guaranteed. We also offer a variety of samples from custom flags we made. Email customflag@onlinestores.com to submit artwork and for a price quote. Custom flag orders cannot be canceled after production has begun. Custom flags are not returnable or refundable. Other Information |
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