1. Return Policy
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Returns will not be accepted after 30 days
of shipment unless prior arrangements have
been made with us. All products can be returned within 30 days of
receipt for any reason. A 20% restocking fee applies on all kinds of
returns. No exception. The refund will be credited back to the buyer less
shipping and handling and the 20% restocking fee after receives the
returned item. All returns must be in original packaging and complete.
Additional fees may be assessed for damaged or missing items. After the 30 days of receipt, all sales are FINAL. If you are not satisfied
with the product, return within 30 days of
purchase. We ask that the product include all original
merchandise tags intact and has not been
used.
OEM, CPU, Memoery Products, Mother Board, Consumable, Open Box Software,
and battery Products are non returnable
even in case of defect. If those
items are defect, please contact
manufacturer directly, they will
replace, or repair for you.
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2. Warranty
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We offer 1-year limited warranty against
manufacturer's defect.
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3. Shipping Info
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| International
Order
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| Currently, on-line ordering is available only to USA addresses including Puerto
Rico (PR), Guam (GM), and US Virgin Islands(VI). Any orders outside USA
must be pre-paid including shipping in advance by cashier's check, money order
or direct bank wire transfer (you
shold pay for bank wire charge)
or
paypal (if possible) in US dollars. The shipping cost of international
orders is often very high, making such transactions not appealing. Customers are
responsible for customs duties and tariffs whenever applicable. If you
are serious about purchasing from us, please contact us. We'll send you a quote for the price and
shipping. Then you can make arrangement for payment. We'll ship your order once
the payment is confirmed. Although, we are not responsible for Custom Tax. |
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| Domestic
Order
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| Every
order usually will be shipped in
1 ~ 2 business days.You
will be able to see the UPS,Fedex,USPS delivery status
after your package is shipped using Tracking
number. Most of the company usually takes a day to upload
shipping information from the previous day shipped
packages. UPS Service usually will takes 1~7days after shipment. USPS
Priority will take 1 ~3 days after
shipping. Every orders (Include 2
Day or Overnight packages) you will receive a tracking
number from the shipping company by email when your
order ships.
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4.Avoid
Credit Card Fraud
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If you have submitted a shipping address that is
different from your address on your monthly credit card statement, please enter your credit card customer service phone number when you place an order. You can find this number on the back side of your credit card. This requirement insures that individuals attempting credit card fraud cannot use your credit card to have items shipped to their address.
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