DELIVERY In-stock items are shipped within one business day of our receiving your order. Most orders are shipped via UPS or FedEX ground and are usually delivered in 5-7 business days. Your credit card will not be debited until the order is shipped. If we anticipate any delay over 30 days, you will be notified. Delivery charges are based on the total merchandise weight per each delivery address. STANDARD DELIVERY Ground service within the US, including Alaska, Hawaii; Puerto Rico, Canada and VI via USPS. Orders shipped to addresses outside the United States will incur an addtional fee of $20. International orders will be sent First Class Mail by default. You will be emailed with additional shipping costs if you select another method. SHIPPING CHARGES by weight Up to 1 lb $7.00 ... 2 lbs $8.00 ... 3 lbs $8.50 ... 4 lbs $9.25 ... 6 lbs $11.25 ... 8 lbs $12.75 ... 10 lbs $14.00 ... 14 lbs $14.75 ... 20 lbs $17.25 ... 25 lbs $20.25 ... 30 lbs $24.25 ... 40 lbs 31.75 ... 50 lbs $34.75 more than 51 lbs: we will contact you. Large or oversize packages (per the carrier's specifications) incur extra cost that will be added to the shipping, but with only with the your approval. We will contact you before shipping, if this is the case. RUSH DELIVERY Express delivery is available at an additional charge. Orders must be placed by phone no later than 3p.m. (PT) Mon-Fri. Call for charges. If your question was not answered here, please contact us. The Wok Shop 718 Grant Avenue San Francisco, CA 94108 1.888.780.7171 info@wokshop.com