| Welcome to the Ceramic Store Inc., A Discount Specialty Store carrying Ceramic supplies and Equipment. 1002 West 11th St. Houston TX 77008 713.864.6442 outside the Houston area 800.290.8990 Email: ceramicstoreinc@sbcglobal.net ceramicstoreinc@sbcglobal.net Clay, Glazes and Glaze Chemicals, Potter's Wheels, Kilns & more! We carry a complete line of clays, glazes, chemicals kilns and potters wheels and ceramic equipment listed below.
You may download a pdf version of forms here to complete and return to us by email, fax or in person. Shipping We will do our best to ship your order the least expensive way, using UPS or a common freight carrier. WE DO NOT SHIP COD. Orders sent by common carrier will be sent prepaid for schools and institutions. Individuals orders sent by common carrier will be sent freight collect. If a pallet is needed to ship your order there will be a $6.00 pallet charge for each pallet needed. Please note: UPS will not ship to P.O. Boxes. Raw materials are relatively inexpensive, but are heavy. In some cases shipping may cost more than the product ordered. Please check shipping costs to your area before ordering United States Postal Service | UPS - United Parcel Service Example: 5 pounds of Custer Feldspar ($2.75) shipped to Seattle, Washington will cost:
Kiln Shelf / Post Orders Loose kiln shelf or post orders sent by UPS or Common Carrier will be charged a minimum $10.00 or 10% for the packing and handling that it takes to get the order to you in one piece. Kiln furniture kits gets packaged by the Kiln manufacturer and will not be charged this fee. Damage or Missing UPS; if you receive a package with damaged goods notify UPS and follow their instructions. If a package is missing notify us so that we can put a tracer on it. Common Carrier, count all packages and make sure it is the same as the number on the freight bill. If something is dented or looks damaged, or a package is missing, it must be noted on the freight bill. Then call the carrier for instructions on filing a claim or a tracer. Most important - report damaged or missing packages right away, you have a limited amount of time to file a claim. Usually less than two weeks. If you have not received everything you ordered and packages have arrived intact, YOU MUST NOTIFY US WITHIN 3 DAYS for us to consider responsibility for the missing items. Minimum OrderAll orders under $15.00 will be charged $3.00 handling fee |